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Product Manager, Retail Technology

Cupertino,California,United States

Corporate Functions

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. The Retail Technology Product Team is responsible for the systems that Apple customers interact with and employees engage to create the Apple experiences in our retail stores! As a Product Manager on our team, you’ll be a part of diverse, and supportive team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world. Partnering with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores.

Description

• Design solutions supporting large cross-functional business initiatives that impact many systems. - Represent interests of business and technology through the design, development, and deployment of new technology and systems. - Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met. - Collaborates with business partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules. - Establish product roadmaps for systems or a portfolio of systems supporting a business operation. - Clearly articulate and clarify detailed requirements that are intended for engineering and UI design teams to build new software. - Contributes to an inclusive environment through respecting each others’ differences and having the curiosity to learn. - Up to 15% travel (domestic and international)

Minimum Qualifications

• 5+ years of product management experience with a consumer products, retail, consulting or SAAS company.

Key Qualifications

Preferred Qualifications

• Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle.

• Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements. Prioritizing work into Epics, User Stories, and writing Acceptance Criteria is a plus

• Expertise writing detailed business requirements intended for software engineering, UI/UX design, and track record of working with engineering/design partners to build technology solutions

• Experience delivering global enterprise level employee and consumer facing mobile and web applications, familiarity with user experience and interactive design success methodologies

• Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions

• Success collaborating with software engineering partners to reduce technical debt, introduce new technologies, and migrate to new architectures

• Experience planning and leading software release cycles. Specific success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details

• Excellent meeting facilitation, written, verbal, and presentation abilities

• Demonstrates Apple’s values of inclusion and diversity in daily activities

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $132,300 and $199,500, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .