Job Information
Expeditors Air and Ocean Agent in Curitiba, Brazil
Ensure accurate and timely data entry into our operating system
Track and trace files as required
Use Workflows daily
Ensure timely delivery of freight to customers
Ensure documents are timely sent to the customer or broker for customs purposes
Ensure accurate and timely client and Service Provider billing
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintaining strong relationships with suppliers
Meet compliance at all times to regulations. This includes internal policies and procedures and external government regulations or customer’s policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency
Ensure all customers' standard operating procedures are followed and updated
Meet KPI standards, as per the company procedures
Overseas communications, timely responses to emails and requests (internal and external)
2 years related experience or equivalent combination of education and experience (preferred)
Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
English intermediate
All your information will be kept confidential according to EEO guidelines.