Job Information
NTT America Solutions, Inc. Associate Continuous Service Improvement Analyst in Cyberjaya, Malaysia
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
Plans, performs, and implements process improvement initiatives, including Lean, Six Sigma, and Robotic Process Automation (RPA). Diagrams, evaluates, and automates existing processes to enhance efficiency and reduce manual intervention. Organizes, leads, and facilitates cross-functional project teams to drive automation projects. Develops and monitors metrics that provide data for process measurement, identifying indicators for future automation opportunities. Collects data to identify root causes of problems and implements automated solutions to address them. Measures performance against process requirements and aligns automation improvements to performance shortfalls. Provides consultation on the use of re-engineering and automation techniques to improve process performance and product quality. Delivers presentations and training courses on automation tools, measurement, analysis, improvement, and control. Surveys and analyzes best practices for automation techniques and processes to ensure continuous improvement. Communicates team progress and the impact of automation initiatives. Performs cost and benefit analyses to evaluate the effectiveness of automation projects.
What you'll be doing
Key Responsibilities:
Design, develop, and implement automation solutions using UI Path.
Collaborate with business analysts, process owners, and other stakeholders to identify automation opportunities and gather requirements.
Document process improvement initiatives and ensure they align with established standards and guidelines.
Test and onboard automation solutions, troubleshooting and resolving any issues that arise.
Provide guidance and support to team members involved in automation initiatives.
Participate in reviews and contribute to the development of best practices.
Stay current with the latest technologies and tools.
Knowledge and Attributes:
Proven experience in developing and implementing automation using UI Path.
Minimum of 3 years of experience in software development or automation development.
Strong knowledge of UIPath Studio, Orchestrator, and other UIPath components.
Proficiency in programming languages such as C#, Java, or Python.
Ability to develop and maintain technical documentation.
Strong analytical and problem-solving skills.
Excellent communication and teamwork skills.
Ability to work independently and in a team environment.
Ability to multitask and manage multiple projects concurrently.
Degree in a relevant field.
Excellent verbal and written command of English.
Preferred Qualifications:
UIPath Certification.
Experience with web technologies such as HTML, CSS, and JavaScript.
Knowledge of cloud platforms.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field.
ITIL certification preferred.
Required Experience:
- Min 2-4 years of expereince in automation/RPA development or equivalent.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.