Job Information
Karya Property Management Assistant Manager - Dallas area in Dallas, Texas
KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our Dallas, TX apartment complex!
This is a full time position and compensation will range based on experience.
The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.
Responsibilities:
Collect all rent, late fees, and utility payments
Issue notices (3-day, lock out, etc.)
Prepare, file, and follow up on all eviction cases in a timely manner
Reduce delinquency by performing timely walk-throughs of units
Review lease expiration on a 90-day cycle and follow up with current residents on renewals
Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
Perform other duties assigned
Requirements:
High School Diploma or Equivalent required / College degree preferred
3+ years of experience as an Assistant Manager on a multifamily property
Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
Experience with CAM or CAPS
Experience with OneSite / RealPage
Customer service experience
Excellent verbal and written communication skills
Must be able to communicate effectively with residents and team members
High sense of urgency, with the ability to meet deadlines
Ability to remain organized, professional, and respectful in challenging situations
Physical Requirements / Working Conditions:
Prolonged periods sitting, standing, and walking throughout the workday
Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
Must be able to type efficiently
Must be able to lift up to 15 pounds
Must be able to work indoors / outdoors or in extreme weather conditions
Must be able to work weekends and/or evenings on a rotating schedule