Job Information
TEKsystems Field Technician in Dallas, Texas
Description:
project is supporting the Dallas Independent School Network - hundreds of schools across the Dallas metro area and surrounding suburbs.
UPGRADES - Physically touching each phone in the organization to perform validation and verification that the migration was completed for the phones (firmware and software upgrade on the phones). Make and take call on device.
REPLACEMENTS - removal of old devices and replace with new models
REMOVAL - Client wants to remove 2000+ devices from the environment
Technical Responsibilities:
Provision phones - Skype Phones
unbox phones
capture MAC
Capture Serial #
Pass MAC/Serials to New Era Technical Team
upgrade device from skype to teams
provision to new environment
set device in designated "ready to deploy area"
Discard boxes as instructed
Provision Phones - Teams Phones
Unbox phones
Verify MAC/Serial
Provision to new environment
set device in designated "ready to deploy area"
Discard boxes
Migration Day - Tasks:
arrive at facility
connect with on site escort
Work your phones list
As you find phones, either: remove or replace/finalize
For replacements and upgraded devices place the end user leave behind
update outcomes sheet
Skills:
Hardware, phone
Top Skills Details:
Hardware, phone
Additional Skills & Qualifications:
-Supporting all DISD school facilities in/around the Dallas metro area
-Shift - 4 x 10 hour days or 5 x 8 hour days - working through specifics
-Driving and being physically on your feet will be the biggest component of the job. Not very technical in nature.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.