Job Information
Guaranteed Auto of Defiance Automotive Product Specialist and Consultant in Defiance, Ohio
Full job description {#full-job-description tabindex="-1"}
Guaranteed Auto is a forward-thinking group that believes that our employee experience is equally as important as the experience we provide our customers. Guaranteed Auto is proud to announce that we are looking for an Automotive Product Specialist/Consultant to join our team!
Pairing digital technology with incredible products, we strive to ensure our customers have a clear and seamless experience. Our Product Specialist team makes this happen with their attention to detail, passion for mobility, and keen drive to personalize each experience to the customer.
If you are tech savvy, excited about new innovative products and driven by offering a great customer experience, then consider joining the Guaranteed Auto team.
Product Specialist/Consultant Job Description:
This is NOT the "SALESMAN" job of the past in automotive retail. Our Product Specialist/Consultants are educated, trained, and supported to enhance the customer experience; NOT MAKE THE SALE. Guaranteed Auto has the training program that will show you how to make this happen!
Guaranteed Auto is growing and we take customer service seriously, providing our customers with a world class experience. We are looking to add a reliable, full time, Automotive Product Specialist/Consultant to our team. Guaranteed Auto is a company that offers a wonderful team environment, training, support for our employees, and great benefits! If you are Humble, Hungry, and have a positive attitude, apply today, and join our winning team!!
Not only are we looking for brand new applicants to this awesome field, but if you are currently a professional in automotive sales, with a solid repeat and referral business, earning at least $60,000 per year and don't feel you're paid or treated as well as you should be-apply today!
Automotive Product Specialist Responsibilities (included but not limited to):
Integrity -- Doing what is right, even when no one is looking.
Attitude -- Serving together, being flexible, and having a positive attitude to create a better environment for our customers and associates.
Knowledge -- Continual improvement through personal and professional growth.
Trust -- Building open and honest relationships with transparent communications.
- Associates exhibit the company's core values.
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Direct clients to online tools available for reviewing vehicle options, packages, features.
- Prepare and present demo vehicles so latest technology is enabled and ready for display (Bluetooth, navigation, green fuel options, hybrid & electric options, etc.).
- Explain product performance and benefits.
- Describe all optional equipment available.
- Build strong rapport with customers.
- Perform high-quality presentations and demonstrations of new & used vehicles.
- Assist with lead generation by managing incoming leads & setting appointments for vehicle demonstrations via email, text, and other communication.
- Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they arrive at the dealership.
Automotive Product Specialist Requirements (included but are not limited to):
- Minimum of one year experience preferred but willing to train the right person.
- High school diploma or equivalent.
- Valid driver license and a good driving record
- Outgoing with a friendly personality
- Have quality customer service skills
- Possess strong communication skills
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``` - Commitment to family lifestyle, always closed on Sunday and flexible Saturday scheduling. Only open until 2:00pm on Saturdays.
Job Types: Full-ti