Job Information
Bob Evans Restaurants Host/Cashier in Defiance, Ohio
Full job description {#full-job-description tabindex="-1"}
Up to $15.00 per hour depending on restaurant concept experience
Early Close / No Late Nights
Great Work / Life Balance
Career Growth
Excellent Benefits including 401(k) with Employer Match
Host Cashier Responsibilities:
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
Knowledge:
Excellent guest service skills and experience
Ability to identify and resolve issues as they arise
Detailed oriented with the ability to multi-task
Ability to prioritize, good organizational skills
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
Computer skills (POS system)
Education/Experience:
0-2 years related experience
Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
Relies on experience and judgment to plan and accomplish goals