Job Information
Delta Health Financial Counselor in Delta, Colorado
POSITION: Financial Counselor
ESSENTIAL DUTIES: The Financial Counselor is responsible for providing patients with a positive financial experience by helping patients navigate and understand insurance benefits and potential financial liability. Financial Counselors are the patient s point of contact for financial assistance questions. The Financial Counselor collects payments, sets up payment arrangements as appropriate, creates estimates, advises patients in person and over the phone on their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness. The incumbent assists patients with Delta Health (DH) financial assistance program, and other options for managing high medical liabilities.
REQUIREMENTS: *High School graduate or equivalent required. *Associate degree in Business, Finance, Healthcare Administration or related field preferred. *Minimum of (1) one-year experience in Health Care Revenue Cycle, insurance or financial institution. *Two (2) years experience in Healthcare Revenue Cycle preferred. *Ability to work in a busy, loud, and demanding environment. *Must independently recognize and evaluate situations for the level of urgency. *Experience in providing a high level of customer service. *Strong emotional intelligence and empathy. *Excellent written and oral communication skills. *Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the general public. *Must be detail oriented and accurate. *Ability to multi-task and prioritize tasks. *Displays an aptitude and willingness to learn new responsibilities. *Ability to problem-solve and work independently. *Experience operating office machines such as personal computers, fax machines, photocopier, and document scanners. *Familiarity with medical terminology and abbreviations. *Proven ability to maintain confidentiality of sensitive information.
WAGE: $17.04 - $24.63 per hour depending on qualifications. Weekend Differential - $3.00/hr.
SHIFT: Full time, 4 Days a Week, 8 Hours per day. Shifts are Friday, Saturday, Sunday and Monday.
JOB SITE: Delta, Colorado.
BENEFITS: Employee Benefits: Medical, RX, Dental, Vision, Retirement, PTO, and Scholarships towards continued education.
Medical: Low monthly premiums; 100% coverage for all services provided within our Delta Health System without a deductible or co-payment. We offer alternative coverage to include massage, acupuncture, and chiropractic care. Employer paid Life and Disability coverage.
Paid Time Off: 4 plus weeks of vacation (CAL) a year for Full-Time employees including sick pay and personal time off.
Retirement: 403B Plan -Up to a 3% retirement match.
HOW TO APPLY: If you meet the minimum requirements for this position, please click on "How to Apply" to view application information. You must be registered with Connecting Colorado to view the application information (registration is available at no cost).