Shire Jobs

Mobile Shire Logo

Job Information

Legends Hospitality Club Level Supervisor- Ball Arena in Denver, Colorado

Description

LEGENDS

Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

THE ROLE

The Club Supervisor position is responsible for supporting Clubs and In-Seat operations for the Legends Premium Service department.

ESSENTIAL FUNCTIONS

  • Inputting daily event sheets and daily reports

  • Assist in staffing, scheduling, training, and counseling of event staff

  • Work closely with the customer service department to improve customer service in all assigned areas

  • Complete inventory at assigned locations and input in Quest or inventory program

  • Must maintain a friendly, positive attitude and a professional demeanor at all times

  • Ability to interact with guests and staff in order to ensure guest satisfaction

  • Must have extensive knowledge of food and beverage menu, specials and services offered

  • Know the layout of the bars, suites, in-seat and restaurant area where you are working

  • Provide guests with personal service and attention to detail that will exceed expectations

  • Ability to assure compliance with company service standards, company inventory and cash control procedures

  • Work as a team with fellow associates and other service departments within arena

  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training

  • Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training

  • Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported

  • Other duties as assigned

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • All applicants must be at least 18 years of age

  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette

  • Ability to multitask in a fast paced, team orientated setting

  • Must be able to read, speak and write English Language in order to communicate with guests

  • Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds

  • Ability to work in an open aired environment during all climate conditions

  • Must meet state and city health requirements for food handling and alcoholic beverage service

  • Ability to work all events, including: extended hours, nights, weekends, and holidays

  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

  • Must have two (2) to three (3) years’ experience working in a fast-paced bar, high-end club, or restaurant

  • High school diploma or equivalent

  • Some college preferred

Pay Rate: $23.00 per hour401K option after 6 months of employmentLegends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Education

Preferred

  • High School or better in Other

  • Some post college or better in Other

DirectEmployers