Job Information
ASM Global Event Manager in Denver, Colorado
Job Title: Event Manager
Department: Event Management
Reports to: Director of Event Management
Supervises: N/A
FLSA Status: Salaried, Exempt
Why the Colorado Convention Center is a great place to work:
$500 Signing Bonus at 30 days of services and an additional $500 bonus upon successful completion of 90 days of service!
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible upon hire
401(k) investment plan, with an employer match of up to 3%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program
Employee assistance program
Compensation: Compensation is dependent on experience and ranges from $55,000 - $56,500
General Summary:
The Event Manager is responsible for providing professional client support in the planning, organization, and management of small to large events as assigned within the Colorado Convention Center (CCC) and Bellco Theatre, and monitoring the onsite logistics of these events. During the pre-planning of an event, the Event Manager must seek out the client’s requirements and their expectations; disseminate event requirements to internal departments; oversee the implementation of the event; and coordinate with subcontractors pertinent to the event.
Primary Duties and Responsibilities:
Act as the key liaison between clients and CCC departments while pre-planning and during the event.
Determine the event criteria from the client and compose a detailed event document with individual instructions to each department.
Serve as the lead Event Manager for clients in handling any unexpected changes, requests, and unusual circumstances as they arise.
Coordinate with Operations: equipment distribution/inventory, room set requirements, and special staffing requirements.
Plan and coordinate activities with the various service contractors for assigned events; includes general service contractor/decorator, audio visual, and/or production, food and beverage, etc.
Review all contracts to ensure accuracy of space, rental, and ancillary charges.
Inspect leased event space during move-in, move-out, and show hours to oversee enforcement of Fire Safety Regulations and proper setup. Monitors facility set-up.
Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and other relevant details.
Prepares cost estimates and assists the accounting department with final billing for groups with the CCC standard agreement.
Attends appropriate planning, organization, and other event and facility meetings in support of CCC operations.
Conduct prospective client tours and help the client visualize the variety of uses on how their event can effectively take place at CCC.
Maintain an overall philosophy of providing the highest level of customer service possible.
Communicate in a courteous, cooperative, respectful, timely, and professional manner with CCC staff, clients, and subcontractors.
Ensure the care and well-being of the attendees. Understand attendee needs and respond to facility user complaints and inquiries.
Other duties as assigned
Qualifications
To excel in this role, candidates must possess the capability to handle high-stress situations effectively in addition to satisfactorily performing each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Individuals with disabilities may request reasonable accommodations to facilitate the execution of essential functions.
Education and Experience:
- BA in Business Management, Communications, or Hospitality Management and a minimum of two (2) years’ experience in event planning or related field required
Skills and Abilities:
Firm expectations to work nights, weekends, and holidays required
Excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele required
Aptitude for resourcefulness required
Ability to speak, understand and read English required
Ability to operate a two-way handheld radio required
Work effectively with diverse groups of people among all levels within an organization required
Work effectively as part of a team and independently with limited supervision required
Assists in enforcing facility’s exclusive services required
Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities required
Work effectively with complex flows of information required
Detail-oriented required
Excellent problem solving and organizational skills required
Provide customer service in a professional and considerate manner required
Excellent record of dependability and reliability required
Professional presentation, appearance, and work standards required
Computer Skills:
- Basic computer skills including Microsoft Word, Excel, and Outlook required
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Position requires extended periods of walking and sitting; may include some climbing, and bending. May be subject to adverse weather conditions. Irregular and/or extended hours, including weekends, evenings, and holidays are required, determined by event schedule and/or department need. Infrequent travel may be required.
Available 24-hours as follows:
One day prior to an event’s first move in day, throughout the event, and one day after an event’s last move out day.
Note:
Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.
Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.