Job Information
Advantage Security Inc. Quality Assurance Manager - Security in Denver, Colorado
Quality Assurance Manager - Security
Department: Human Resources
Location: Denver, CO
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Advantage Security, Inc. (ASI) is a locally owned & operated company that has provided both security and customer service to its customers since 1995 throughout Colorado. We are currently seeking exceptional candidates for a full-time Quality Assurance Manager in the Denver metro area. If you have a passion to help others succeed and need a flexible after-hours schedule, this may be a good fit for you!
What does a QA Manager do?
The QA Manager will perform after-hour inspections at various facilities throughout the Denver metro area to ensure employees are representative of ASI and customers- expectations. They will assist in guiding employee performance to include appearance, patrol techniques, report writing, and other essential security duties. The ideal candidate will strive to bring out the best in ASI by communicating expectations to our employees and providing coaching and corrective action when needed. They need to be creative, always coming up with new ways to satisfy needs and motivate and support our team members. The QA Manager will also serve as a liaison between company management, customers, and our employees.
Basic Requirements:
21 years of age
High school diploma or GED required - Associates or Bachelor's degree preferred
US citizenship or possess the right to work permit
Pass a drug screen test and background check to include THC
Fluently speak, read, and write English
Must have a clean driving record
Ability to work various/flexible schedules (weekends, evenings and overnights)
Necessary Skills:
Excellent customer service
Computer literate - Proficient in Microsoft Word/Office
Uphold the highest standards of grooming
Previous security, military, and/or law enforcement experience a plus, but not required
Excellent communication skills (written & verbal)
A desire to help others achieve their best
Willingness to assist other departments to develop solutions
Attention to detail
At least two years of supervisory experience
Duties/Responsibilities:
Assist officers with emergency situations and respond to facilities as necessary
Enforce safety procedures and notate any safety risks or violations
Review post duties at customer locations and provide recommendations to enhance service
Follow-up on issues/problems indicated by officers
Provide feedback on officer performance
Design, implement, and improve company quality standards
Train, motivate, coach, and correct employees to ensure that standards are met
Create reports to track progress and formulate strategies to increase productivity
This compensation ranges from $28.00-$30.00/hour ($58K to $62K a year) depending on experience.
Additional Perks:
Flexible schedule
Opportunities for advancement
Extensive benefit package - Healthcare/dental/vision plans, vacation, 401(k) program etc.
Fun, family-oriented culture
This requisition closes at the end of the month.
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3251616&source=3251616-CJB-0)