Job Information
University of Colorado Senior Housing Systems Administrator in Denver, Colorado
Senior Housing Systems Administrator
University of Colorado Denver
Senior Housing Systems Administrator - 34628 University Staff Description
Position Details
University of Colorado | Denver
Official Title: Student Services Principal Professional
Working Title: Senior Housing Systems Administrator
FTE: Full-time
Salary Range: $57,000 - $67,000
Position #00772765 - Requisition #34628
Join the University of Colorado Denver
About the University of Colorado - Denver (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=https://www.ucdenver.edu/about-cu-denver)
The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu .
Job Description
- Applications are accepted electronically ONLY at www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=http://www.cu.edu/cu-careers) *
The Senior Housing Services Coordinator will be independently responsible for maintenance and support of the StarRez housing system. This role also has primary responsibility for creating, maintaining, and designing departmental related reports from the StarRez system as well as integrations with DocuSign. This includes the build-out of housing portal processes and updating existing system outputs. This position oversees the coordination of our Off Campus Housing resource website. This role also handles prioritization of integrations within the system for both Housing and Dining needs, and external partners. The Senior Coordinator is an essential personnel role on campus.
Senior Housing Services Coordinator
What you will do:
StarRez & System Support (70% of time):
Lead the development and maintenance of the Star Rez system with the Associate Director of Operations.
Implementation of the full suite of StarRez functions as they relate to CU Denver Housing and Dining; including package tracking, guest login, and asset check-out.
Coordinates IT integrations with StarRez for CU Denver and MSU Denver.
Creates and uses StarRez reports and dashboards to monitor tasks, collect the data to assist, notify and follow up with students.
Updates StarRez software database daily for accuracy and reporting.
Lead the creation and maintenance of data and data structures within Star Rez and provide reports and query results for Housing Leadership and campus partners.
Maintain StarRez Portal and provide updates.
Act as the Housing and Dining liaison to the Office of Information Technology at CU Denver.
Act as the point of contact for the StarRez account manager.
Provide training to the on-site professional and student staff on StarRez as required.
Housing & Dining Services (30% of time):
Research and responds to inquiries from students, families, and campus partners in order to provide or clarify information on housing options, services, programs, policies and or procedures.
Serve as a liaison to students, families, campus partners regarding complaints, questions, and other assignment matters via telephone, email, and virtual and or in person meetings.
Make recommendations for housing contract updates on an annual basis.
Coordinates room move requests, placement and waiting lists.
Collaborates with Housing & Dining Leadership to provide appropriate and timely response to system-wide or community specific needs, emergencies, or other situations requiring intervention, including the participation in the on-call rotation. Resolves Housing assignment problems and student issues while working with Housing staff and campus partners for solutions.
Coordinates with Student Accounts Manager all student account adjustment forms, scanning, logging, verifying and submittals to Student Financial Services.
Assist with the coordination of all occupancy usage, and reporting efforts including identifying trends, projections, and forecasting future housing needs.
Develops and implements housing contract process with MSU Denver.
Oversees new student, transfer, and affiliate housing waitlists; communicates and updates residents and parents on waitlist placement and progress.
Participates and leads department wide committees.
Trains department staff and campus partners on policies and procedures related to housing assignments.
Collaborates with University partners to ensure a seamless onboarding student experience by disseminating relevant housing and dining updates.
Provide the CU Denver Special Admissions Committee with weekly reports for all students meeting the need for Special Admissions consideration.
Hire, train, and supervise part time student worker(s).
This position serves as part of the on-call rotation for Housing and Dining
Qualifications you already possess (Minimum Qualifications)
A bachelor's degree in a related field.
Three (3) years of related experience
Experience with management and/or supervision in a professional environment
Experience working with diverse populations
Preferred Qualification to possess (Preferred Qualifications)
A master's degree in education, communication, social science, women and gender studies, psychology, computer science, information systems, business, health sciences, physical sciences, public administration, business administration, higher education, counseling, hospitality, liberal arts, finance, accounting, human services, student affairs, or a directly related field from an accredited institution.
3+ years of experience working in a Residence Hall setting.
3+ years of experience working with StarRez or a housing management software
SQL report writing
Experience with emergency response and/or crisis management
Knowledge, Skills, and Abilities
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Conditions of Employment
Occasional work during the evening and/or weekends may be required.
This position requires an onsite presence on campus 5 days a week with the option for a hybrid schedule based on business needs.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=https://www.ucdenver.edu/coronavirus)
Compensation and Benefits
The salary range (or hiring range) for this position has been established at $57,000 - $67,000
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is noteligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=https://www.cu.edu/employee-services/benefits)
Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=http://www.cu.edu/node/153125)
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by September 13 th , 2024. Those who do not apply by this date may or may not be considered.
Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=http://www.cu.edu/cu-careers) and attach:
A cover letter which specifically addresses the job requirements and outlines qualifications
A current CV/resume
List of three references (we will notify you prior to contacting both on and off-list references)
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
Diversity and Equity
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=workplaceengagement@ucdenver.edu) .
The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.
Questions should be directed to Executive Director Brian Moffitt, brian.moffitt@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=brian.moffitt@ucdenver.edu)
Application Materials Required: Cover Letter, Resume/CV Job Category
: Student Services Primary Location
: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30253 - VCSSLS-AVCRESS Campus Housing Schedule
: Full-time Posting Date
: Aug 21, 2024 Unposting Date
: Ongoing Posting Contact Name: Brian Moffitt Posting Contact Email: brian.moffitt@ucdenver.edu (https://apptrkr.com/get_redirect.php?id=5606661&targetURL=brian.moffitt@ucdenver.edu) Position Number: 00772765
To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=34628&lang=en (https://apptrkr.com/5606661)
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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.