Job Information
Amerisafe Accounts Receivable Analyst I in DeRidder, Louisiana
Overview
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. In this position you will p ro v i d e assistance to policyholders with premium reporting and account inquiries. Must demonstrate the ability to actively listen to customer questions and concerns and provide a polite and professional response. Rely on instructions and pre-established guidelines to perform the functions of the job.
Qualifications
Strong organizational, communication, negotiation, and decision making skills
Collections or customer service experience is preferred, but not mandatory
Positive attitude
Requires a working knowledge of Word and Excel
Basic typing and computer skills
Excellent understanding of the English language
High school diploma
Responsibilities
Accurat e entry of payroll i n fo r m a t i o n rec e ived from the p o l i c y h o l d e r
R ou t i n e outbo u nd/ inbound courtesy telephone calls to customers to ensure receipt of b i lli n g s / i n v o i c e s
R o u t i n e o u t b o u n d / i nboun d c a lls to a g e n t s regard ing account d e t a i l
W o rk s closely w i t h coord inator to determine course o f act ion to resolve delinquent status of account b a l a n c e s
Re c o nc iliation of account b a l a n c e s
Pre p are s w r i tt e n corres po n d enc e to the policyholder regard i n g account d e t a il
R ev iews the collection workshee t w e e k l y to ensure timely c o ll e c t i o n e ff o rt s
M o n itors accounts for timely c an c e ll a t i o n i s s u a n c e
I s s u e s timely notification of account status for submission to independent bureaus and NCCI
P e rforms a dd i t i o n a l ass ignments and s pe ci a l p rojects as requested by s up e rv i s o r
Fo st e r the A M E R I S A F E cu lture by embracing the pillars of c on s i s t en c y , fo c u s , fr u g a l i t y , o w ners h ip and s e rv i c e
Job ID2024-1979
Job LocationsUS-LA-DeRidder
Posted Date1 week ago(9/9/2024 10:44 AM)
DepartmentAudit
Location : CityDeRidder