Job Information
Amerisafe Accounts Receivable Analyst I in DeRidder, Louisiana
Overview
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. In this position you will p ro v i d e ass istance to policyho l d er s w i t h pre m ium reporting and account i n qu ir i e s . Must demonstrate the ability to actively l i s t e n to customer questions and concerns and provide a polite and p r o f e ss i o n a l r e s pon s e . Rely on instructions and pre esta b lished guidelines to perform the functions of the j o b .
Qualifications
Strong organizational, communication, negotiation, and decision making skills
Collections or customer service experience is preferred, but not mandatory
Positive attitude
Requires a working knowledge of Word and Excel
Basic typing and computer skills
Excellent understanding of the English language
High school diploma
Responsibilities
Accurat e entry of payroll i n fo r m a t i o n rec e ived from the p o l i c y h o l d e r
R ou t i n e outbo u nd/ inbound courtesy telephone calls to customers to ensure receipt of b i lli n g s / i n v o i c e s
R o u t i n e o u t b o u n d / i nboun d c a lls to a g e n t s regard ing account d e t a i l
W o rk s closely w i t h coord inator to determine course o f act ion to resolve delinquent status of account b a l a n c e s
Re c o nc iliation of account b a l a n c e s
Pre p are s w r i tt e n corres po n d enc e to the policyholder regard i n g account d e t a il
R ev iews the collection workshee t w e e k l y to ensure timely c o ll e c t i o n e ff o rt s
M o n itors accounts for timely c an c e ll a t i o n i s s u a n c e
I s s u e s timely notification of account status for submission to independent bureaus and NCCI
P e rforms a dd i t i o n a l ass ignments and s pe ci a l p rojects as requested by s up e rv i s o r
Fo st e r the A M E R I S A F E cu lture by embracing the pillars of c on s i s t en c y , fo c u s , fr u g a l i t y , o w ners h ip and s e rv i c e
Job ID2024-1952
Job LocationsUS-LA-DeRidder
Posted Date3 days ago(6/27/2024 9:20 AM)
DepartmentAudit
Location : CityDeRidder