Job Information
J&J Family of Companies Clinical Specialist – Midwest Region – Auris Health, Inc. in Detroit, Michigan
Johnson & Johnson is recruiting for Clinical Specialist for Auris Health located in Michigan and covering the Midwest Region.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
Core Job Responsibilities:
The Clinical Specialist reports to the Regional Sales Manager ( RSM) and is responsible for providing a high level of clinical and product expertise and customer service to customers.
Develops and maintains strong relationships with new and existing customers and performs account development activities creating competent, confident clinical champions to drive the utilization of Monarch systems and scopes.
In-case procedural support, serving as a technical consultant and providing education focused on creating competence to gain clinical support and confidence of physicians and clinical staff.
Identifies and acts on educational opportunities, provides exceptional customer service and technically complex case support.
While acting as a liaison between customers and corporate office for any cases needing peer review, ensuring timely and accurate reporting of any complaints or technical issues.
Regular i nteraction and communication with peers to ensure strategic partnership and approach to meet account development objectives.
Must develop and maintain expert level knowledge on commercially available Monarch products. Ability to deliver fellow/physician education programs.
Develop professional education events tailored to each market with deep understanding of tools and resources available.
Complies with and maintains an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the Monarch Sales Guidelines on Interaction with US Healthcare Professionals.
Qualifications
Required:
A minimum of a Bachelor’s Degree
The ability to work in all department s of the hospital including the operating room environment.
A minimum of 2 years of relevant experience in sales, marketing, or healthcare is required
Travel 50% - 75% of the time within the designated territory
Valid Driver’s License in one of the 50 United States
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.