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Job Information
TEKsystems Patient Access Representative in Detroit, Michigan
Description:
1- 1st shift opening 8am- 4:30pm alternating every other weekend and holidays. They will work the holiday if it falls on the day they were scheduled. They will also train on 1st shift.
This role will be supporting the Emergency Department specifically
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to
performing scheduling, registration, patient pre-admission and admission, reception and discharge
functions. Must obtain complete and accurate patient demographic information. Patient Access
representatives also must employ proper, compliant patient liability collection techniques before,
during & after date of service
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greeting customers following Standards of Care, provides world-class
customer service, completes full patient registration at date of service, adheres to
financial & cash control policies & procedures, thoroughly explains and secures
Hospital & patient legal forms (i.e., Advance Directives, Conditions of services,
Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan
Protected Health Information, create and file patient information packets/folders for
upcoming Hospital services. May also assist with scheduling diagnostic procedures
(enters data in scheduling system, provide customer with appointment instructions,
other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant
patient liability collection techniques before, during & after date of service, performs
Hospital cash reconciliation & secured payment entry in adherence to financial &
cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for
Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility,
completes assigned registration financial clearance work lists activities, obtains
insurance authorizations for scheduled & unscheduled Hospital services, and
secures inpatient visit notification to payors. May also assist with scheduling and
coordinating post discharge care for patients.
Skills:
Medical Office, data entry, customer service, computer skills, patient registration, patient access, prior authorization
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.