Shire Jobs

Downingtown's "fix-it-first" company

Tru North is looking for an *experienced *Lead Service Technician to join our growing team. Whoever applies to this position should be comfortable working within a tight-knit environment. We believe that teamwork is key, and we all work together to ensure customer satisfaction.

Bonus structure is uncapped, and a strong technician can expect to exceed $100,000 in gross yearly pay.

Nights and Weekends are volunteer only.

If you're a team player, and the idea of growing within a locally owned company excites you, apply today!

DUTIES INCLUDE (NOT LIMITED TO):

• Accurately diagnose and efficiently accomplish jobs.
• Perform routine HVAC service repairs and maintenances.
• Work directly with the warehouse to ensure the parts for your repairs have been ordered.
• Work directly with the warehouse if part assistance is needed on a job.
• Work on different types of equipment such as boilers, central a/c, ductless systems, high efficiency, commercial, and oil heaters.
• Establish customer rapport and offer the right products and services that fit their needs.
• Take your time with customers to ensure you've answered all their questions.
• Leave highly detailed notes for our customers when wrapping up jobs, in addition to detailed internal notes that will be seen by the office.
• Remain up to date on company policies and procedures.
• Utilize a strong understanding of HVAC functions and ductwork modifications.
• Use strong logic skills in order to maintain a high degree of precision on detailed work.
• Be comfortable with reaching out for help if you run into a snag.
• Assist other technicians on large jobs when necessary.
• Work with the warehouse on keeping your truck stocked and cleaned regularly.

QUALIFICATIONS:

• Previous experience in HVAC
• Familiarity with HVAC wiring, repair, maintenance, and installations
• Strong problem solving and critical thinking skills
• Ability to travel in a company-provided truck (gas card provided)
• Ability to volunteer for nights and weekends on occasion
• Must have strong people skills and be able to recommend any additional services that may be needed
• Must be able to navigate company email and software (assistance provided)

PHYSICAL DEMANDS:

• Extensive standing, walking, pushing, and reaching.
• Need full range of motion for reaching, bending, and stooping.
• Repetitive movement of hands, arms, and legs.
• Lifting of heavy equipment of up to 50 pounds.
• May work outside and be exposed to weather.
• Exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Job Type: Full-time

Pay: From $35.00 - $55.00 per hour 

Benefits:

• Dental insurance
• Health insurance
• Paid time off

• Vision insurance

   

Schedule:

• 8 hour shift
• Monday to Friday
• On call optional 

• Overtime optional 

   

Supplemental pay types:

• Bonus opportunities 

   

Work Location: On the road