Job Information
Dubai Holding Food and Beverage Attendant - Wild Wadi Waterpark in Dubai, United Arab Emirates
About Jumeirah & Wild Wadi Waterpark:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
This Arabian-themed waterpark in Dubai offers breathtaking views of Burj Al Arab Jumeirah, Jumeirah Beach Hotel and Madinat Jumeirah. A day at this waterpark means one adrenaline rush after another. Thrill-seekers can enjoy the super-fast Jumeirah Sceirah, a 120-metre slide where they can descend at 80 km/h. They can also try the 1.5m high waves at Breakers Bay or ride together with friends on Tantrum Alley!
The fun isn’t just for our guests – everyday as a Wild Wadi Waterpark™ colleague promises to be a fun and memorable experience!
About the Job:
The role of a Guest Services Assistant is to welcome Guests to the F&B Outlets, take F&B orders, up-sell additional items, receive payments, and prepare F&B trays for delivery
To understand and follow all manufacturers and Dubai Municipality guidelines, Jumeirah and Wild Wadi Standard Operating Procedures in order to exceed the operational requirements and ensure the Guests receive the highest standards of quality products and services at all times.
To uphold integrity by understanding and adhering to all proper wristbands handling, cash handling and point of sale procedures in order to contribute to the success of the organization.
To completely satisfy each Guest by greeting and helping them while maintaining a professional appearance at all times and ensuring fast speed of service, preparation of the correct food and beverage order and maintain overall cleanliness of the park which will contribute to the success of the organization shown in the Customer Satisfaction Index results.
To be fully aware and knowledgeable of all products sold in the F&B Outlets in order to promote, suggest and up-sell these products to the Guest which will in turn increase revenue, per cap and Guest satisfaction.
To provide assistance for exclusive use events when needed, and to assist in the preparations of facilities for special functions, themed evenings, etc. in order to contribute to the success of the organization.
To clean all defined areas of the kitchen counters, walls, floors, storage rooms, and other areas of the kitchen on a daily basis or as necessary in order to be in accordance with the set food safety and hygiene standards.
To maintain a clean environment by picking up garbage inside the park and back of the house, and throwing it in the proper garbage bins in order to provide sanitary surroundings for our Guests and Colleagues.
To report any safety concerns to management in order to maintain the highest standard of safety and hygiene at all times.
Using any machinery, equipment or dangerous substance is used in accordance with training and instruction received;
About You:
The ideal candidate for this position will have the following experience and qualifications:
Completed HSC (Higher Secondary Certificate)
Proficient in English (Read/Write/Speak – Essential)
At least 1 year of experience as food server/cashier
Open minded toward a multi-national organization
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.