Job Information
Amazon Program Manager - UAE National, MENA Shopping Experience in Dubai, United Arab Emirates
Description
As a Shopping experience program manager, you will work with product managers and cross-functional teams (Local and WW) to ensure the launch of localized products and features that enhances customer experience in their shopping journey. The Program Manager will drive improvements on Arabic language quality on site that raise the bar for the customers. They will be skilled at enabling cross-functional change using their bar raising stakeholder management, judgement and program management skills.
The successful candidate will be based in Dubai, UAE. Role is open for Emirati hires only
Key job responsibilities
Skills:
Excellent written and oral communication
English and Arabic fluency is a must
Strong analytical skills
Strong interpersonal skills
Excellent listening skills
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
II. Critical Qualities / Characteristics
Pace of implementation and consistency in performance
Willingness to take initiatives and additional responsibilities
Commitment and completion factor
Peer respect - establish and maintain cooperative working relationships
Creative and analytical problem solvers with passion for operational excellence
Identify areas of possible process improvements
III. Ability to
Multi task in a fast paced environment
Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders
Drive across business functions to ensure Shopex improvements are prioritized
Dive deep with product and business teams to root cause anomalies and unfavorable trends.
Perform qu
Basic Qualifications
2+ years of program or project management experience
Speak, write, and read fluently in Arabic/English
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
Experience in requirement gathering and ability to write clear and detailed requirement document
Pace of implementation and consistency in performance
Willingness to take initiatives and additional responsibilities
Commitment and completion factor
Peer respect - establish and maintain cooperative working relationships
Creative and analytical problem solvers with passion for operational excellence
Identify areas of possible process improvements