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Jensen Hughes Inc. Client Account Administrator in Dublin, Ireland

Client Account Administrator

Dublin, Dublin, Ireland

Company Overview

At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields — from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. As we champion best practices, set industry standards and support communities with innovative solutions, we are making the world a better place.

We believe that creating and sustaining a culture of trust, integrity and professional growth fundamentally includes a sustained commitment to Diversity, Equity, and Inclusion.

At Jensen Hughes, diversity is ingrained in our culture -- we accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, or socioeconomic background. Our differences and uniqueness are celebrated and reflected in our wide range of Global Employee Networks.

Job Overview

Jensen Hughes have an opportunity for an experienced detail orientated Administrator. Supporting our teams of Engineers this role to be performed from our Dublin office.

Job Types: Part-time, Permanent (16 hours per week with a degree of flexibility in the schedule)

This role performs critical administration tasks supporting the smooth running of the organisation across Northern Ireland and the Republic of Ireland. You will provide first-class administrative support to all aspects of the business, with a key focus on ensuring client accounts are kept up to date.

As a business we work for clients consulting and advising on fire engineering.

Responsibilities

  • Project admin, inputting project information, billing and client info onto Sharepoint.

  • Accurate Record management - Invoice input.

  • Invoice reconciliation.

  • Following up with clients for payment of overdue invoices.

  • Handling telephone calls, forwarding to the relevant party, taking messages, assisting with client queries.

  • Supporting to manage managing general inboxes.

  • Ad hoc team queries and requests for administration support.

  • Completing questionnaires for accreditations such as, Alcumus SafeContractor, Constructionline, and Avetta.

  • Completing prequalifying questionaries for tender bids.

  • Scanning and archiving project documents.

  • Arrange and book travel tickets for senior members of staff when they need to attend meetings away from the office.

  • Purchasing of equipment and supplies.

Requirements and Qualifications

  • This role would suit someone with experience within a professional services or consultancy firm ideally with exposure to invoicing and financial processes.

  • A confident communicator happy to liaise with engineering staff at all levels in the organisation and external customers.

  • Experience in a self-driven administrative role with many conflicting priorities

  • Experience with detail accuracy relating to financial data.

  • Ability to use own initiative and as part of a small team but know when to seek input from others.

  • A professional, flexible and pragmatic approach.

  • Excellent IT skills (particularly Microsoft packages) and the ability to readily pick up new tools and packages

#LI-MR

Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.

*Policy on use of 3rd party recruiting agency for direct placements

Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.

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