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CBRE Front of House / Workplace Experience Coordinator in Dublin, Ireland

Front of House / Workplace Experience Coordinator

Job ID

197256

Posted

19-Dec-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Dublin - Dublin - Ireland

Front of House Coordinator/Receptionist

Overview:

We are seeking a Front of House Coordinator/Receptionist to assist with inquiries and visitor management, ensuring a professional, customer-oriented, and safe front desk experience that aligns with our service standards. The role also involves supporting building management, maintenance, and the coordination of conference and meeting room services.

Key Responsibilities:

  • Respond to inbound inquiries via email, helpdesk, and switchboard with professionalism and friendliness.

  • Stay informed about daily building activities to provide an efficient welcome.

  • Greet staff and visitors warmly and professionally.

  • Manage incoming and outgoing mail, parcels, and deliveries.

  • Adhere to health, safety, and food hygiene protocols.

  • Input and manage room bookings in the booking system, keeping data current.

  • Collaborate with the Facilities Team to prepare and equip meeting rooms.

  • Assist with minor facilities management tasks such as weekly fire alarm tests, waste disposal, and cleaning services.

  • Handle basic building maintenance requests as directed by the Facilities Manager.

  • Support health and safety checks and record updates as needed.

  • Brief contractors on site, providing necessary health and safety information.

General Responsibilities:

  • Participate actively in team meetings.

  • Enhance personal knowledge while supporting the Facilities, Front of House, and Learning and Development teams.

  • Propose improvements to processes and systems for greater efficiency.

  • Comply with Data Protection laws and prioritize data quality.

About CBRE GWS:

CBRE Global Workplace Solutions (GWS) partners with clients to optimize real estate for enhanced organizational performance. Our client-centric model ensures dedicated leadership backed by regional and global resources, delivering superior outcomes across diverse industries.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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