Job Information
IBM Site Reliability Engineer (SRE) in Dublin, Ireland
Introduction
A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a skilled back-end developer to join our IBM Software team. As part of our team, you will be responsible for developing and maintaining high-quality software products, working with a variety of technologies and programming languages.
Your Role and Responsibilities
We're looking for an experienced Site Reliability Engineer to join our team. At IBM, the Software Defined Networking (SDN) business, which includes IBM Hybrid Cloud Mesh, NS1, and other offerings focuses on software-based networking, an architecture approach that enables networks to be intelligently and centrally controlled using software with main focus on automating network functions, allowing for simpler provisioning and management of network resources, everywhere from the data center to the campus to the edge.
Ideally, you will have experience supporting a SaaS platform with one or more customers running production workloads. Your experience will include troubleshooting and debugging live production issues, rectifying problems while working to minimize downtime, as well as pre-emptively making changes to prevent issues from occurring. Your previous experience with cloud computing, observability tools, and SRE best practices, amongst other things, enabled you to carry out this role effectively.
Ideally, you'll bring the following experience:
Cloud Computing (Preferably AWS or IBM Cloud)
Configuration management and infrastructure-as-code experience (Terraform and Ansible preferred)
Collaborating with product development engineers to identify, implement and report on service level indicators and objectives
Software development and scripting (GoLang/python/bash)
Deploying and troubleshooting complex, global production systems
Multiple hosting models preferred (managed, colo, and AWS/multi-cloud)
Admin-level Linux skills
Required Technical and Professional Expertise
Minimum of 4 to 7 years' experience in hands-on global production system deployment, administration and troubleshooting
Proven experience in systems performance analysis and debugging in a Linux environment
Experience in software development and scripting: bash and python are required (Golang preferred)
Experience in automation is required
2+ year's experience with provisioning and configuration management systems (terraform, ansible) across multiple cloud providers
2+ years experience in observability and alerting systems, Splunk, Loki, open telemetry or similar systems
2+ years experience in working with different cloud providers such as IBM Cloud, AWS, Azure, GCP
3+ years experience with operating systems running on Kubernetes / OpenShift platforms.
Experience on Postgres DBA and Kafka (or similar)
Collaborating with product development engineers to identify, implement and report on service level indicators and objectives
Willingness to participate in an on-call rotation.
Preferred Technical and Professional Expertise
Experience with the following would be an asset:
Working on integration and delivery systems such as Jenkins
Containerized applications
Experience with remote bare metal hardware provisioning. PXE boot, working with remote hands
About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.