Job Information
NCR VOYIX Scrum Master in DUNDEE, United Kingdom
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
TITLE: Scrum Master, Interactive Services
LOCATION: Dundee, UK
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY:
NCR are looking for a dynamic Agile Coach to join their Collaboration Services software teams and as part of the wider part of the Remote Teller solution. The teams work predominantly with financial institutions to deliver effective banking interactions that transform how consumers use branch services.
This Agile Coach will be playing the Scrum Master role as per the Scrum Guide for one or two Scrum Teams. In addition to this, the person will help coordinate the Scrum of all teams building the same product (between 5-11 scrum teams across multiple time zones) being the servant leader of all Scrum Masters working in the product. She / he also will be a member of the higher level team of Scrum Masters working at the program (suite of products) level.
RESPONSIBILITIES INCLUDE:
Coaching the engineering team, the product owner, and the business on the agile and scrum processes and best practices.
Facilitating various Scrum activities at the team and product level, such as: Release Planning, Sprint Planning, Sprint Reviews, Sprint Retrospectives, Stand-Up’s, Backlog Refinement, Scrum of Scrums and impromptu meetings as needed.
Helping the team to identify and remove roadblocks, which could require cross-team, cross-product collaboration and or escalation.
Building a positive team culture by encouraging the team to celebrate successes, provide each other with feedback, resolve conflicts, adapt to change and hold each other accountable.
Supporting an open, learning, and progressive environment to allow the team's exploration of new solutions.
Protecting the team from outside influence once the sprints are planned and quantifies the impact of changes for others outside of the team.
Maintain and publish Scrum metrics (e.g. velocity and burn-down) and any other information that needs to be visible.
Working with product owner(s) to find techniques for effective backlog management. Ensuring product backlog is visible, prioritized to generate higher business value and that items are clear and concise.
Maintain an understanding of fundamentals of iterative and incremental development and basic fundamentals of software development processes and procedures.
Seeking new ways of working more efficiently and effectively to enhance outcomes or user experiences.
Communicating project progress with stakeholders.
Assisting in the creation of processes and procedures with input from other product development teams.
Maintaining expertise in the application and use of systems, tools, and processes within the department's scope.
BASIC QUALIFICATIONS:
5+ years of experience as a Scrum Master or Agile Coach
10+ years of SW development/engineering experience
Understanding of fundamentals of iterative and incremental development
Strong knowledge of agile development practices (especially Scrum and / or Kanban), methodologies and tools
Experience of enterprise agile transformation
Good understanding of Software Development and Quality Assurance best practices
Excellent written and verbal communication skills
Excellent teamwork and collaboration skills
PREFERRED QUALIFICATIONS:
Bachelor's degree in Computer Science or related field, or equivalent work experience
Scrum Master Certification (CSM, PSM)
Experience of the Scaled Agile Framework (SAFe) or scaled agile
Experience of the financial industry and Self Service Terminals
Visit our careers site (http://www.ncr.com/careers) for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.