Job Information
Choctaw Nation of Oklahoma Casino Rewards Club Shift Manager in Durant, Oklahoma
Pay: $47,840 Salary | Full-Time | Variable Shifts
Are you a dynamic leader with a passion for delivering exceptional guest experiences? Join our team as a Player’s Club Shift Manager and help shape memorable moments while driving team success in a fast-paced and rewarding environment.
What You'll Do
As a Player’s Club Shift Manager, you’ll oversee daily operations during your assigned shift, ensuring smooth execution of company standards and procedures. Reporting to the Player’s Club Manager, your primary responsibilities include:
Leading your team to deliver outstanding guest service and foster a spirit of teamwork and camaraderie.
Auditing and inspecting team performance to maintain high-quality standards.
Monitoring associate job performance, providing feedback, and conducting performance management.
Collaborating with the Player’s Club Manager on scheduling to meet guest needs while controlling labor costs.
Recruiting, selecting, and recommending training programs for new associates.
Engaging with guests to ensure satisfaction and resolving concerns professionally.
Identifying operational improvement opportunities and providing input on deficiencies.
Performing other duties as assigned.
What You Bring
Expertise in products, services, and outlet presentation standards.
Strong understanding of cost control systems and methods.
Ability to interpret and influence P&L statements.
Excellent communication skills, both oral and written.
Required: Three (3) years of management experience.
Preferred: Knowledge of Marketing Loyalty Systems (e.g., Super-Play Mate, Loyalty Lite, Oasis).
Preferred: Experience in Casino Gaming/Marketing.
Why Join Us?
We offer a competitive salary, an opportunity to lead a passionate team, and the chance to work in a dynamic and exciting environment. If you’re ready to make an impact, apply today and be part of an organization that values excellence and innovation.
Apply now and start your journey with us!
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.
Job Identification: 13930
Job Category: Marketing
Posting Date: 12/09/2024, 9:53 PM
Job Schedule: Full time
Job Shift: Variable
On-Site/Remote: On-Site