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Posting Details

Position Information

Position/Classification Title Administrative Support Specialist

Working Title Administrative Support Specialist

Competency Level Advanced

Position Number 100383

Salary Grade Equivalent

FLSA Non-Exempt

Appointment Type Permanent - Full Time

FTE 1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range $34,602-$54,040

EEO-1 Category Professionals

SOC Code 43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Position Overview

Primary Function of Organizational Unit

The Law School Admissions Office is tasked with the recruitment, admissions, and matriculation of new students into the School of Law. The unit is responsible for application processing, application review, recruitment, marketing, policy, and other functions of an admissions office.

Primary Purpose of Position

This position will support the work of the admissions department and is responsible for developing, implementing and assisting with the execution of a multi-year and annual enrollment plan. This position will strategize to create appropriate goals that include recruitment and enrollment of students. The Enrollment Manager manages and organizes the enrollment of students for the Law School. This position ensures that the enrollees are well catered and guided through the enrollment process. The position also supervises students’ handling of information, informing schedules, orientations, and university events in line with the enrollment process.

Required Knowledge, Skills, and Abilities

Bachelor’s degree required. Master’s degree is a plus. Experience in admissions preferred; knowledge of higher education is a plus. Exceptional customer relations and communication (including public speaking) skills. Organizational and time management skills are essential along with the ability to achieve benchmarks. Willingness to employ social media platforms to engage prospective students. Necessary computer skills include database management, Excel, and PowerPoint.

Minimum Education/Experience

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Licenses or Certification required by Statute or Regulation

N/A

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Work Hours 8-5 M-F

Position required to work during periods of adverse weather or other emergencies No

Campus Security Authority Designated Position Yes

Key Responsibilities and Related Competencies

Required Competency Analysis and Decision Making

Duties

• Provide administrative support, develop and implement team building activities, and generate daily reports on student enrollment.

• Responsible for managing enrollment services, ensuring student satisfaction, and creating training programs.

• Responsibilities extend to monitoring enrollment data, developing performance metrics, and creating marketing strategies, all while adhering to local, state, and federal laws.

• Provides enrollment support to registrar.

• Maintains weekly reports of prospects, applicants, accepted and deposited student progress.

Required Competency Business and Records Administration

Duties

• Monitor and track assigned prospective, applicant and matriculate student populations through the use of phone/email marketing campaigns though the CRS (Candidate Referral Service).

• Create files and organize student information remaining compliant with FERPA laws.

• Handle student confidential information daily.

• Maintains Admissions database and application processing with exceptional attention to detail.

Required Competency Communication - Verbal/Written

Duties

• Assist students and parents with inquiries regarding the Law School enrollment process.

Required Competency Work Coordination/Planning

Duties

• Cultivate, establish, and actively manage contact with prospective students throughout the admission process, from inquiry through deposit stages, in a timely, professional, and creative manner including relevant phone, social media, face-to-face communication, and email, including managing the Admissions inbox.

Required Competency Other Duties as Assigned

Duties

• Other duties as assigned by the Associate Dean of Admissions and Financial Assistance.

Posting Detail Information

Posting Number SPA01360P

Open Date 06/25/2024

Close Date 07/01/2024

Special Instructions to Applicants

Applicant Documents

Required Documents

1. Resume/CV

2. List of References

Optional Documents

1. Cover Letter

2. Unofficial Transcripts (official required from selected candidate)

3. DD-214 (Veterans Only)

4. NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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