Job Information
City of Durham Senior Parking Manager in Durham, North Carolina
Senior Parking Manager
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Senior Parking Manager
Salary
$90,002.00 - $144,020.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
24-05081
Department
Transportation
Opening Date
09/04/2024
Closing Date
Continuous
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham.
Advance in your career while making a real difference in the community you serve.
The City of Durham is seeking an innovative and visionary leader to serve as the Senior Parking Manager, overseeing our Parking Division. In this pivotal leadership role, you will manage the City's parking operations and facilities, ensuring that our services consistently achieve the highest standards of excellence and efficiency. As Senior Parking Manager, you will take on a senior administrative role, demonstrating exceptional leadership, financial acumen, and a commitment to advancing our parking services through innovation. Leading a dynamic team of professionals, you will have the opportunity to make a significant impact on Durham's evolving multimodal transportation landscape. This is an outstanding opportunity for an experienced professional to shape the future of parking in our city.
Why Join Us?
The City of Durham offers a unique opportunity to lead a key division within the Transportation Department in a rapidly growing and vibrant city. As Senior Parking Manager, you will be at the forefront of shaping the future of parking in Durham, driving innovation, and leading a dedicated team committed to excellence. We are looking for a passionate leader who is not only an expert in parking management but also dedicated to fostering the professional growth of their team and enhancing the quality of life for our residents and visitors.
Hiring Salary: $90,000.00 - $ 108,000.00
Workdays/Hours: Monday - Friday / 40 hours per week
8:00 a.m. - 4:30 p.m.
This position is designed for a forward-thinking leader who will develop innovative strategies to elevate the customer experience across all City parking facilities, including garages, lots, and on-street meters. You'll oversee the division's operations, ensuring smooth enforcement activities and top-notch equipment maintenance. With strong fiscal management skills, you'll oversee revenue collections and controls from parking assets, making smart financial decisions that benefit the City's future. This is your chance to lead a transformation in parking services and drive meaningful impact in our community.
This role offers a unique opportunity for a visionary leader to revolutionize the City’s parking programs by driving innovation and integrating cutting-edge technology. You will lead the charge in transforming parking operations into a next-generation system that seamlessly connects with a growing multimodal transportation network. By engaging with key stakeholders, you'll play a pivotal role in fueling economic growth across our vibrant business districts. If you're passionate about shaping the future of urban mobility and making a lasting impact, this is the position for you!
Duties/Responsibilities
Lead the Parking Division with vision and creativity, overseeing daily operations, including parking systems management, enforcement, customer service, and facilities management. You’ll manage all aspects of parking facilities, from garages and on-street meters to parking assets, ensuring they operate at peak efficiency and align with the City’s strategic goals.
Take charge of the division’s budget with a focus on innovation and growth. Oversee revenue collections, implement sound financial controls, and develop a budget that supports the City’s objectives while seeking out opportunities for financial optimization and sustainability.
Supervise and inspire a diverse team of professionals, including two managers. Foster a culture of continuous improvement, professional development, and excellence in customer service. Your leadership will be crucial in creating a team that is both motivated and forward-thinking.
Drive the division’s commitment to superior customer service by implementing strategies that enhance the parking experience for all users. Ensure that customer service standards reflect the City’s dedication to quality and satisfaction.
Serve as the primary liaison with downtown businesses, property owners, and other key stakeholders. Collaborate to develop and implement forward-looking parking strategies that not only attract customers but also support the economic vitality of Durham’s business districts.
Be at the forefront of revolutionizing parking services through technology. Identify and implement cutting-edge solutions that advance the City’s parking operations, integrating them seamlessly with the growing multimodal transportation network.
Manage the division’s resources, including vehicles, equipment, systems, and tools, ensuring they are maintained, replaced, and operated in accordance with budgetary, contractual, and regulatory requirements. Oversee the preparation of complex reports, contracts, and agreements, making informed decisions that keep the division ahead of industry standards.
Lead and manage complex, high-visibility projects that impact the City’s parking infrastructure and operations. Your strategic oversight will ensure these projects are completed efficiently, on time, and within budget, contributing to the City’s long-term success.
Minimum Qualifications & Experience
Bachelor’s degree "or" equivalent.
Six (6) years of parking management experience.
Two (2) years of supervisory experience.
A valid, unrestricted, North Carolina Class C Driver’s License with a satisfactory driving record.
Additional Preferred Skills
- Experience in municipal or public sector parking management.
Benefits – General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).
I have a valid, unrestricted NC driver's license.
I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
I do not have a valid, unrestricted driver's license.
04
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
05
How many years of experience do you have in a supervisory capacity?
No supervisory experience
Some supervisory experience but less than 1 year
1 year experience but less than 2 years
2 years experience but less than 4 years
4 or more years supervisory experience
06
How many years of parking management experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 6 years
6 years but less than 10 years
10 years but less than 14 years
14 or more years
07
How many years of experience do you have in a senior management role overseeing a large team within parking operations or a related field?
No experience
Less than 1 year of experience
1 year but less than 4 years
4 years but less than 7 years
7 years but less than 10 years
10 or more years
08
How much experience do you have in developing and implementing customer service strategies in a parking or transportation-related role?
Extensive experience (led a division-wide initiative or equivalent)
Significant experience (led a department-level initiative or equivalent)
Moderate experience (contributed to a department-level initiative or equivalent)
Limited experience (contributed to team-level initiatives)
No experience
09
How much experience do you have overseeing the day-to-day operations of parking facilities, including parking garages, on-street meters, and enforcement?
Extensive experience (managed operations for a city or large organization)
Significant experience (managed operations for a mid-sized organization)
Moderate experience (managed operations for a small organization)
Limited experience (assisted in operations management)
No experience
Required Question