Job Information
Veralto Senior UX Researcher in Dusseldorf, Germany
WITHIN YOUR TEAM
The Product Experience Design (PXD) team at Videojet is new, and our vision is to enable innovation through design and human-centered insights. We are dedicated to fostering a customer-centric culture and leveraging insights to drive product strategy, guide development, and transform technologies into intuitive and compelling product and brand experiences.
THIS JOB IS A UNIQUE OPPORTUNITY TO:
Our journey as a team is in its infancy, however it has significant support from our President and Senior Leadership Team as a strategic priority. As the second Researcher on the team, you will report to the Director of Product Experience with a dotted line into our Lead UX researcher to help shape and define the team and discipline from the ground up. You will have the scope and freedom to influence and make your mark, not only on the products we design, but how we play within the organisation. You won’t be alone in this journey, you’ll also have all the support you need from your team, and our senior leadership.
WITHIN YOUR ROLE, YOU WILL:
Ensure products meet user demands, conducting tests that evaluate functionality, performance, and user-friendliness.
Conduct usability testing at all stages of the research and design process, from early discovery through to design validation and post-launch analysis on both software (HMIs & SaaS) and hardware.
Work with the lead UX Researcher, Lead UX/UI designer & PXD Director to plan, set up, execute, synthesize, and report global usability testing and research activities.
Assist with the recruitment of B2B participants using internal resources or partner and manage recruitment vendors for testing.
Prioritize research findings and requirements into must-haves, should-haves, and could-haves, balancing business and customer needs.
Define best-in-class tools and processes (Research Ops) to ensure we design and develop solutions that solve customer problems quickly and reliably.
Get to know our customers and users inside out, understanding their workflows, jobs, pains, and desired gains through extensive usability testing.
Collaborate with all areas of the business, including Product Planning, Product Management, R&D, Sales, Service, Senior Leaders, and manufacturing.
Maintain research outputs so they are shareable and traceable.
Help promote a collaborative, user centric culture through group analysis, workshops, and ideation sessions.
WE ARE LOOKING FOR A PROFESSIONAL WHO IS:
Curious and has a continuous improvement mindset, always seeking to understand the "why" and continuously asking how we can be better.
A creative problem solver - Able to creatively address challenges and adjust direction when necessary. You're hands-on, diving deep into real issues to develop valuable answers for various users.
A reliable teammate - As a person who naturally connects with others and exhibits strong teamwork skills, you'll take the lead in forging cooperation with cross-departmental peers.
Experienced in conducting and leading usability testing sessions to gather valuable user insights
Able to influence without direct authority and possesses strong negotiation and collaboration skills.
Able to communicate, demonstrate, and prioritize the value of design decisions to key project stakeholders and senior leaders.
Effective in working within matrixed organizations, balancing conviction in key ideas with sufficient flexibility to adapt to change.
Able to travel globally (up to 30%) specifically to our office in Lubeck, Germany. R&D Hubs: US, UK, and GER. Global Customer Base: Americas, Europe & Asia.
YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE:
At least 5 years of experience working as a UX Researcher.
An educational background (Bachelor, MSc or PhD) is preferred, in any of the following areas: Experimental/Social/cognitive Psychology, Human Factors Engineering, Interaction Design, Industrial Design, UX Design or related field.
Proven track record in planning and executing usability tests.
Experience working within cross disciplinary teams.
Experience working with Hardware & Software
Strong communication skills, both written and verbal German and English.
Expertise in various usability testing methodologies, tools, and software.
Strong understanding of strengths and limitations of different research methods.
Ability to derive actionable insights from usability test results.
Strong interpersonal skills for effective user interactions during tests.
Experienced with documentation and presentation of usability findings.
Deep understanding of user-centric design principles.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.