Job Information
PeopleReady Call Center Agent in Eagle Pass, Texas
Call Center Agent
PeopleReady of Eagle Pass, TX is now hiring Call Center Agents! This position assists staff in Eagle Pass Office with technical support of desktop computers, web applications, and related technology. Support includes general computer troubleshooting; installation and testing of computer systems and peripherals within established guidelines; assistance with web mail and Microsoft Office products; and management of user accounts and card badges. Applicant will also assist in the maintenance and testing of network devices and associated equipment.
Apply today and you could start as soon as this week.
As a PeopleReady associate you'll benefit from:
Connections and experience with some of the top companies in your area
Great benefit package options
Get matched to jobs quickly
Competitive pay and steady schedule
The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!
Pay Rate:
The pay rate for this job is $12.50 / hour
What you'll be doing as a Call Center Agent:
Assist staff with the installation, configuration, and ongoing maintenance of desktop computers, peripheral equipment and software
Ensure desktop computers are able to access local area network items such as file servers, application servers, and administrative systems
Maintains local office IT inventory and notifies management when items need to be replaced or updated
Maintains network attached devices such as printers and conference phones
Maintains building's access control list
Troubleshoots computer hardware and peripheral devices and replaces when necessary
Troubleshoots basic network and browser issues and works with management to resolve them when necessary
Assists management with maintaining user accounts and access to network items
Maintains computer patches and updates on Desktops
Available shifts:
Shift Timings: All Available
Job requirements:
Experience troubleshooting hardware issues and diagnosing part(s) to be replaced if necessary
Experience installing software, patches, updates on Desktops
Experience troubleshooting browser, basic network, software, and printing problems,
Customer Service Experience
SKILLS AND COMPETENCIES
Microsoft Office
Windows 10
Microsoft Outlook
Computer user accounts and network access
Chrome and Edge browsers including use of developer tools used for diagnosing problems
Results driven and has the desire to keep learning
Background check and drug screen required
Ready to take control of the way you work?
Complete our application to join the PeopleReady team today.
#PriM
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.