Job Information
1st MidAmerica Credit Union Teller in East Alton, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12220639
Role:To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments and building financial realtionships with new and existing members.
Essential Functions & Responsibilities:
65%
Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells monetary instruments to members; transfers amounts from member accounts as directed. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
15%
Promotes and cross-sells credit union services and products.
10%
Balances cash drawer and daily transactions.
5%
Performs a variety of miscellaneous tasks including projects, sorting, copying, computer input and backing up Receptionist.
5%
Other duties as assigned.
Performance Measurements:
1.
To provide friendly, professional, personal service to all members.
2.
To accurately post transactions and balance work, with errors and/or outages not to exceed established policy guidelines.
3.
To process an established percentage or average number per hour of branch transactions to be measured in performance evaluation goals.
4.
To meet or exceed monthly product and services referral goals.
5.
To maintain a dependable record of attendance and timeliness.
6.
To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.