Job Information
Burke Mountain Resort Server in East Burke, Vermont
This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1191977
SUMMARYThe Server takes orders for and serves meals to patrons in the dining room in a professional, friendly and courteous manner while performing the following essential duties and responsibilities.
ESSENTIAL DUTIES & RESPONSIBILITIES(include the following, other duties may be assigned)
- Takes food and drink orders and enters them into the POS for transmittal to the kitchen staff.
- Engages with guests in a friendly manner and ensures excellent guest service (ie. making eye contact).
- Possesses a knowledge of the food, beer, wine and alcohol menus with the ability to make suggestions.
- Makes recommendations and memorizes/presents food and beverage daily specials.
- Follows and enforces allergy policies and protocols.
- Ensures guests receive proper order and are enjoying their meals.
- Takes proper action to identify any problems and provide resolution.
- Prepares checks and collects payment appropriately and accurately.
- Prepares dining and seating areas by cleaning and ensuring service areas are stocked.
- Removes tableware between courses and resets tables for next course.
- Clears tables, floors and windowsills after guests leave and resets them for next guests.
- Maintains side work throughout shift and vacuums/cleans restaurant as needed.
- Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.