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At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

AOA Xinetics (AOX), a wholly owned Northrop Grumman Space Systems, Payload and Ground Systems Division Business Unit, is a leading supplier of complex electro-optic and photonic systems and subsystems that control and manipulate light waves for a variety of applications. We are seeking an Engineering Technical Service Manager 2 to support our Special Programs team in East Hartford, CT.

Learn more about AOX at https://www.northropgrumman.com/who-we-are/aoa-xinetics

Overview

Reporting to the Director of Programs, the Engineering Technical Service Manager will manage the Special Programs customer support team by providing technical advice to customers, responding to product related questions, issues, and problems. May make technical presentations at customer locations, and acts as a liaison between program managers, customers and technical staff.

Role and Responsibilities:

• Direct supervision/management of Test Engineers and Technical Service Engineers within the Special Programs team

• Coordinate resources for support of customer's technical needs

• Provide ongoing coaching and performance feedback to direct reports

• Planning and program performance addressing cost, schedule, technical performance, and quality of a work package, subsystem, or related group of work packages on various contracts

• Assists with integration and testing of a variety systems and subsystems

• Lead integration technical activities for programs within the organization

• Support and participate in external and internal audits as required

• Ensure all Integration engineering contractual requirements are being met

Basic Qualifications:

• Bachelor's degree with 9 years' experience supporting technical teams; OR a Master's degree and 7 years' experience; an additional 4 years' experience may be substituted in lieu of a degree

• Strong problem-solving and organizational skills in both independent and team environments

• Experience leading the performance of tasks on schedule

• Demonstrated success leading teams/and or organizations to achieve a common goal

• Track record of maintaining strong internal and external customer relationships

• Excellent written and verbal communication skills

• Experience working with customers in the Aerospace or Defense industries

• Ability to travel 50% of the time

• US Citizenship is required

• Active TS/SCI clearance

Preferred Qualifications:

• Bachelor's degree in a STEM discipline with 9 years' experience supporting technical teams; OR a Master's degree in a STEM degree and 7 years' experience

• Project Management Experience

Salary Range: $125,500 - $188,300

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.