Job Information
IntelAssist Warranty Claims Analyst in Eastwood, Philippines
Job Highlights:
Competitive Salary
Non-taxable Allowance
HMO Coverage after a month
Mentoring and development programs for career growth opportunities
Employee engagement activities
“Family-oriented” culture
Fixed Weekends Off
Hybrid Set Up (Once a week onsite then work from home afterwards)
Job Description:
We are looking for a warranty claims analyst that will help with reporting and some analysis work. This person will also help in processing warranty claims. This person will speak with both the Home Depot store staff and customers to help resolve warranty claims.
Duties and Responsibilities:
Create reports based on the available data
Provide detailed analysis based of reports
Provide empathetic feedback to customers and clients
Resolve claims in an efficient and timely manner
Qualifications:
Candidate must experience in reporting and data analysis
Candidate must be well-spoken in English and have past experience working with customers to resolve issues
Applicant must possess excellent communication skills.
Time Management
Excellent problem-solving skills
Ability to work independently under minimal supervision
Experience working in a US company in retail sales is a plus
WHY INTELASSIST?
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