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HelpSystems LLC Security Analyst in Eden Prairie, Minnesota

Problem Solvers. Proactive Protectors. Relentless Allies. Ready to join us? Let's get started. Calling all cyber heroes dedicated to thwarting bad actors, hackers, bots, and other shadowy forces out to wreak havoc on the good guys. We are actively seeking Security Analysts to bring their impressive experience to our league of extraordinary Threat Security Experts. You'll be on the frontlines of the daily battle to protect our customers IT environments and critical business data. You'll use your superior skills and knowledge of our extensive proprietary toolset to monitor our customers' environments, triage, and respond to security incidents. You will be a virtual shield - protecting our customers on a global scale and providing unrivaled security guidance on existing and emerging cyber security threats. WHAT YOU'LL DO

  • Develop comprehensive knowledge of Alert Logic products and services and effectively utilize this to provide world-class customer experience and security outcomes for our customers.
  • Protect customers on a global scale and provide security guidance on existing and emerging cyber security threats.
  • Analyze, escalate, and respond to security events, observables and incidents detected by Alert Logic propriety security products.
  • Threat hunt across thousands of customer environments, identifying threats and observables and contribute to content management and threat intelligence activities.
  • Conduct incident response activities, supporting customers through containment, eradication, and recovery
  • Tune Alert Logic propriety security products in line with customer specific environments in order to maximize detection coverage and minimize noise.
  • Effectively communicate and collaborate with a global team and across multiple departments to identify improvements to the customer experience and to maximize operational efficiencies.
  • Represent customer and team interests in product, engineering, and security content discussions.
  • Produce Knowledge Base Articles for best practices in your team's specific area of expertise as they pertain to the use of Alert Logic solutions.

QUALIFICATIONS

  • 0 - 1 years of experience as a security analyst with full remediation and incident response experience
  • Basic understanding of cloud environments & infrastructure (preferably AWS)
  • Experience with SOAR tools (Security Orchestration and Automation, Security Incident Response Platforms (such as TheHive), Threat Intelligence Platforms)
  • Basic experience using an IDS eg., Snort
  • Basic command of Linux systems administration and working with BASH
  • Hands on experience configuring Windows or Linux system logging
  • Basic understanding of networking including TCP/IP
  • Basic experience with network monitoring and packet analysis tools
  • Basic understanding of HTTP, SSL/TLS, SOAP, and reverse proxies
  • Basic understanding of the OWASP Top 10
  • Basic knowledge of threat vectors against the Windows or Linux platform
  • Basic experience with anomaly detection based on security systems

ID:3063 About Us This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn. We Are Fortra Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn. As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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