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Job Information

Philips Key Account Manager North-East NL in Eindhoven, Netherlands


In this role, you have the opportunity to

build a trust based, long term relationship with our key customers at C-Suite, cluster and Head of Department level and end users in the North Eastern part of the Netherlands. With your deep understanding of the Philips Vision and product portfolio, and in addition your knowledge of the developments in the local Healthcare landscape you are a credible partner for our key customers. Moreover, you will be responsible for development and implementation of an account strategy and tactics, realization of customer OIT and Sales targets and overall customer satisfaction. Further, you will anticipate the customers’ needs, be the first point of contact for all key customer matters and ensure deadlines for customers are met. For complex deals involving multiple businesses from one or multiple clusters you will lead, manage and drive the sales process to success, supported by the relevant Modality Sales Specialists, Clinical Application Specialists and Services Account Managers.

You are responsible for

  • Developing and driving a credible and productive long-term relation with customers to maximize the value (top- and bottom-line) of the short & long term business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation

  • Maximizing Customer Satisfaction by coordinating an efficient One Philips approach to the customer, by working with Sales, Marketing, Service, Supply Chain team members at the account

  • Developing, implementing and directing an account Strategy aligned with the Customer’s priorities, and drive the customer Sales Plans in order to fulfill key account plan growth; fully leveraging the BMC operating model while it will need to increasingly support product, solutions and services towards full portfolio standardization

  • Maintaining and growing comparable sales and market share / share of wallet

  • Focusing on consistent Funnel Management and reliable forecasting via daily management methodology

  • Accountable for achieving the business goals on OIT, Sales, Price realization, NPS (relationship) and forecasting for the full portfolio at assigned accounts

You are a part of

the Health Systems Sales organization of Market Benelux and you will report to the District leader. In your day-to-day activities, you work closely together with the Modality Sales Specialists, Clinical Application Specialists, Clinical Scientists and Services Account Managers.

To succeed in this role, you should have the following skills and experience

  • Bachelor/ Master’s degree.

  • 10+ years of related experience in B2B

  • Proven track record (5+ years) in account management role.

  • Solid Experience in building and executing strategic account plans

  • Deep understanding of the Philips Vision and the underlying cluster strategies to realize that vision.

  • Broad Knowledge of the dynamics in the local Healthcare domain/landscape

  • Experience with applying the LEAN methodology

  • Acts as a role-model for our Philips behaviors.

  • Strong network builder, existing relevant network within hospitals is an advantage

  • Ability to create and effectively communicate a solutions vision

  • Ability to drive and inspire cross functional teams

  • Strong communication and negotiation skills

  • Integrated Account & Sales Management Skills

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:

  • A competitive salary;

  • A variable bonus based on both Philips' results and personal performance;

  • A solid company pension scheme and an attractive health insurance package;

  • The opportunity to buy Philips shares and products at a discount;

  • A healthy work-life balance.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.