Job Information
HARDINGE Field Service Technician in Elgin, Illinois
Field Service Technician
Open Date 9/6/2024
Shift Various Shifts
Category Field Service
Division Hardinge Inc
Location Elgin, IL
Remote Position Y/N
Full-Time/Part-Time Full-Time
Exempt/Non-Exempt Non-Exempt
Description
Service Technician
The Field Service Technician assists with the technical support of CNC equipment (Mills, Lathes, and Grinding). Qualified candidates will have a strong understanding of machine tools, exhibit strong hands-on mechanical and electrical aptitude, team player mentality, and enjoy traveling. Strong interpersonal skills and a customer focus are also critical. The requirements for this position that is in our Service Department are as follows:
EDUCATION:
AAS in Electronic Technology, Machine Tool Technology, or degree/certification in related field preferred. Alternate levels of education/ experience will be considered.
EXPERIENCE:
2+ years of experience in troubleshooting and repair required. Alternate levels of education/ experience will be considered.
SPECIFIC TECHNICAL KNOWLEDGE:
Knowledge of machine design and operation, mechanical/electrical repair practices.
Troubleshooting and problem-solving skills on machine and machine controls, PLC, etc.
Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
Familiarity with the basic operation and functions of a machine tool.
BASE LOCATION: Illinois
RESPONSIBILITIES:
Offer diagnostic support for products Hardinge supports by performing customer service visits as required on both warranty and non-warranty products. Identify and resolve customer problems and issues through remote means as well, via video conference, email etc.
Installation, troubleshooting and repair of mechanical, electrical, electronic, hydraulic, and pneumatic systems on our Milling product line.
Demonstrate and instruct techniques, methods, and procedures for machine tool equipment and related attachments and accessories.
Handle, communicate, and coordinate with customers upgrades to machines & equipment; coordinate engineering requirements such as special options or updates where service is required.
Communicate and coordinate service activities with customers until all quality issues are resolved.
Support other field service staff by freely sharing knowledge and information and coordinate activities with departments as needed.
Company provides a vehicle and computer. Good financial credit required.
We offer a competitive salary and benefit package including health insurance, life insurance, 401(k), paid vacation, paid holidays and long-term disability.
Hardinge Inc. is an Equal Opportunity Employer, Veteran/Disability
About the Organization Forkardt Hardinge WorkholdingFor over a century, Forkardt & Hardinge have been at the forefront of precision workholding solutions. Our legacy of excellence continues to set the industry standard, ensuring that your machining operations are as efficient and accurate as possible. We help you achieve the tightest tolerances and the highest quality parts that stand up to the rigors of your toughest machining tasks. Whether you need collets, chucks, rotary tables, or custom workholding solutions, our Workholding offers a comprehensive range of products to meet your specific needs. Our industry-leading innovation is driven by our research and development to bring you the latest advancements in workholding technology that is trusted by small and large machining professionals worldwide.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.