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Terumo Medical Corporation Warehouse Supervisor in Elkton, Maryland

Warehouse Supervisor

Date: Apr 17, 2024

Req ID: 3185

Location:

Elkton, MD, US

Company: Terumo Medical Corporation

Department: Elkton Warehouse

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

Job Summary

Responsible for overseeing receiving of products, raw material, chemicals, non-stock goods and service purchases. Executes and distributes outbound deliveries for pick/pack/ship process. As required, assists with administering requirements for export shipping. S/he must ensure work is done accurately and efficiently to ensure internal and external customer satisfaction. S/he will assure adherence to maintaining inventory accuracy and proper segregation of non-conforming goods.

The Factory Warehouse Manager relies on this individual to ensure an efficient and accurate operation. S/he will maintain compliance with OSHA standards, ensure required material handling equipment documentation is up to date, and the equipment is mechanically safe to operate. Additionally, s/he will conduct associate safety training, be a trainer for skills necessary for sub-ordinates to perform their job assignments and communicate expectations to associates in the workplace.

Job Details/Responsibilities

  1. Responsible for managing and creating work instructions for warehouse staff for all outbound deliveries to distribution centers. Analyzes purchase order volume by business unit to maximize efficiency and cost, including determining product stockability, trailer space utilization, and inventory prioritization.

  2. Ensures that staff is accurately selecting products in accordance with customer order specifications.

  3. Provide guidance in pick/pack and shipping of orders for cost effectiveness.

  4. Verify accuracy of orders shipped, including contents of bill of lading.

  5. Schedule freight carriers for pick-ups and deliveries.

  6. Oversee Sterilization shipping order process to one or more third-party sterilization facilities.

Calculation of product to fill the chamber

Scheduling with Sterilization Vendor

Scheduling with Freight Carrier

Activation of Sterilization Shipping Order

Communication to Internal and External Resources

Providing Quality and Supply Chain with product detail contained on the shipment

  1. Oversee and participates in the receiving of products, raw materials, chemicals, non-stock goods and service purchases. Reviews results for accuracy and comparable Unit of Measure between incoming and outgoing operating systems.

  2. Track/Trend/Implement improvements based on data analysis reporting from SAP dashboard. Includes inventory turns, expired goods, inbound and outbound statistics.

  3. Assist Manager with developing KPIs and Metrics for Warehouse based on SAP and MHCS implementation and changes to process.

  4. Ensure that staff is maintaining inventory integrity through accurate picking of correct quantities and product. Oversee the investigation and resolution of inventory quantity issues including:

a. Cycle Counts

b. Inventory adjustments

c. Material/Product Transfers

d. Warehouse Requests

Job Responsibilities (continued)

  1. Responsible for ensuring warehouse is maintained in a clean and organized manner.

  2. Schedule preventive maintenance and breakdown service for all warehouse equipment.

  3. Participate in Facility Project Improvement teams and assist in Lean / 5S, Shingo on behalf of the job unit to provide ideas, methods or processes for performance improvement and perform regular audits to confirm compliance. Works proactively with Operational Excellence leader to define and prioritize actions.

  4. Associate is responsible to follow requirements of TMC Quality System; including but not limited to requirements for identification and traceability of product and segregation of non-conforming product.

  5. Establish and promote a work environment amongst co-workers and direct reports that supports compliance with the TMC Quality System and Terumos policies

  6. Oversee training of new hires in day to day responsibilities, and safety precautions.

  7. Facilitate training in the use of Powered Industrial Lift Equipment including 3-year refreshers, and repeat training for accident or near miss occurrences.

  8. Assign duties to staff to ensure work is completed per warehouse managers instruction.

  9. Assist Warehouse Manager with associate wage progressions, time recording, associate counseling reports, accident/incident investigation and associate training and skill development.

  10. Assists Warehouse Manager with budget tracking and capital investment proposals.

  11. Filing and tracking of Carrier Claims.

  12. Accomplish warehouse objectives by selecting top talent in key warehouse positions.

  13. Effectively communicates job expectations and expectations to adhere to Company policies and procedures.

  14. Submit change orders as required for procedure and/or changes/deletions of controlled documents.

  15. Oversee the operation of the Company truck. Includes training of associates, maintaining current DOT Physicals for operators, and maintaining vehicle checklist and truck mileage log.

  16. Designate for Manager

  17. Perform other job duties as assigned

Knowledge, Skills and Abilities (KSA)

  • Prior proven ability to successfully manage time

  • Flexibility to manage conflicting and changing priorities

  • Ability to meet tight time constraints

  • Ensure internal and external customer satisfaction by supplying the best service possible

  • Excellent customer service skills

  • Excellent analytical skills

  • Advanced computer skills including ability to accurately enter data, run reports and investigate issues in an automated ERP system and other operations systems

  • Demonstrated analytical and problem-solving skills

Qualifications/ Background Experiences

  • Associates degree required and 8 years of experience in an automated warehousing/ distribution environment or equivalent education and work experience, regulated industry strongly preferred

  • Must have a minimum of 3 years of supervisory experience or combination of internal Lead experience coupled with accredited manager development training

  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook preferred

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

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