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Carter Lumber Administrative Assistant in Emporia, Virginia

Administrative Assistant

Emporia, VA

Full Time

Administration

Experienced

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A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

  • Excellent telephone and customer service skills

  • Strong organizational and planning skills

  • Ability to multi-task; Strong time management skills

  • Strong attention to detail

  • Exceptional written and verbal communication skills

  • Knowledge of Microsoft Office including Outlook, Word, and Excel

  • Previous customer service experience

Responsibilities:

  • Creating purchase orders in management system ensuring the proper items, quantities and costs are entered

  • Forwards orders to proper departments to ensure orders are created and filled

  • Confirms deliveries with stores

  • Ensures the paperwork process is running smoothly

  • Answers office phone calls and directs calls accordingly

  • Assists stores by providing information on products, pricing and leads times

  • Resolves delivery, quality and other issues; Forwards to the proper personnel to ensure issues are taken care of

  • Updates and assembles reports for review as requested by management

  • Performs clerical duties such as data entry, filing, copying, and faxing

Benefits Provided (full-time employees):

  • Medical Insurance

  • Vision Insurance

  • Dental Insurance

  • Disability Insurance

  • Life Insurance

  • Employer-matching 401(k) Plan

  • Military encouraged to apply!

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