Shire Jobs

Enterprise Electronics Corporationis seeking an experiencedTechnical Support Analystwith a background in electronics, radar, electronic warfare, or antenna testing for itsEnterprise, ALmanufacturing facility. The Technical Support Analyst (TSA) is responsible for assisting customers, as well as, other EEC personnel, with technical issues and answering questions related to weather radar hardware or software. Duties include responding to customer requests for technical support and communicating with them by phone or through messaging platforms to diagnose and resolve technical issues. The TSA also engages and coordinates with other EEC Subject Matter Experts (SMEs) to diagnose and resolve complex hardware or software issues that require in-depth expertise in one or more areas of technical specialization. The TSA is a technical professional who provides vital operational support to customers for EEC weather radars and serves as a key technical resource across multiple EEC functions including Engineering, Field Services, Production, Program Management, Quality, and Software Engineering.

Required Skills and Abilities:

• Associate's Degree or work equivalent in electronics, radar, electronic warfare, or antenna testing
• Five (5) years of field service experience in commercial weather radar system installation, maintenance, repair, and technical support, or equivalent and transferrable technical experience in a related field of electronics.
• Two (2) years of field service experience providing technical training (hardware and software) to customers, in-country technical support resources, and other company Field Service Engineers, or equivalent and transferrable technical experience in a related field of electronics.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/3286443-525255