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Presque Isle Downs & Casino Table Games Dealer Trainee-Classes Start 12/2/2024 in Erie, Pennsylvania

Ready to roll the dice on a new career? We're looking for enthusiastic, detail-oriented individuals to train as Dealer School Trainees! No experience? No problem! We'll teach you everything you need to know to succeed in the exciting world of casino gaming. If you have a passion for customer service, thrive in a fast-paced environment, and are eager to learn, this is your chance to join a dynamic team and build your future in the casino industry!

Ready to take a chance on an exciting new career? We're thrilled to announce openings for our Dealer School Trainee program, with classes starting December 2, 2024! This is your chance to step into the exhilarating world of casino gaming. No experience is necessary---we provide all the training you need!

Why Join Us? After successfully completing Table Games Dealer School, you'll enjoy: ? A flexible schedule ? Health benefits (for full-time status) ? 401k matching ? And so much more!

Position Details: This is an hourly, temporary position designed to prepare you to transition into a Table Games Dealer role in a live gaming environment.

Job Summary: Dealer School Trainees will attend structured classes to learn the rules of the games, technical dealing skills, and how to provide an exceptional gaming experience. Upon graduation, you'll be equipped to create memorable guest experiences while protecting casino assets and adhering to regulations.

What You'll Learn:

  • Mastery of table game operations, including shuffling, chip handling, and payouts
  • Game protection, policies, and procedures
  • Customer service techniques to bring fun and excitement to the gaming table
  • Basic math and quick calculation skills essential for gaming

Qualifications:

  • High School Diploma or GED preferred
  • Successful completion of Dealer School and a math assessment
  • Strong communication and reasoning skills
  • Ability to work in a loud, fast-paced environment

What We're Looking For: We want enthusiastic, detail-oriented individuals who thrive in high-energy environments and are eager to learn. If this sounds like you, we'd love to have you join our team! It a job for those who love fast-paced fun, connecting with people and being the life of the table.

For full details, see the complete job description below. If you have any questions, please don't hesitate to reach out.

Roll the dice and take the first step toward an exciting career!

 

SUMMARY

Responsible for attending classes per training schedule to learn the rules of the game, how to deal a variety of games, with a goal to transition to the Dealer position working in a live gaming environment.  The Dealer Trainee will understand and be able to provide a memorable table games experience for guests while protecting assets and following PGCB regulations, internal controls and standard operating procedures upon completion of training.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all inclusive, but a general illustration.

* *

  • Will learn the operation and conduct of a particular table game.
  • Will be able to quickly tabulate the numeric value of playing card totals, dice throws, etc. Will become knowledgeable of poker rankings.
  • Will be able to inspect and shuffle a (1) single and up to eight (8) multiple decks of cards in a timely manner and learn how to operate an automatic shuffling device. Must become proficient at shuffling.
  • Audibly announces all hand totals, currency conversions to gaming chips, color changes, and all other pertinent information that transpires during the course of gaming activity as if on a live game.
  • Will underst nd the importance and be able to maintain and protect the bankroll at all times.
  • Will handle training chips in order to pay and take in a proficient manner.
  • Will learn and follow regulations, policies and procedures in the performance of duties.
  • Will be able to demonstrate how to provide quality customer service to all guests.
  • Other duties as assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* *

EDUCATION/EXPERIENCE

High School Diploma or GED preferred.  Must successfully complete Dealer School including satisfactory attendance based on the training schedule.  Prior to entry in the training class must pass a basic math assessment for speed and accuracy performing basic math calculations.  Must satisfactorily pass a gaming audition administered the Table Games Trainer or Table Games Floor Supervisor or higher to verify that the applicant is knowledgeable in technical skills, game pace, awareness of game protection responsibilities, and is able to follow instruction and can do so while interacting with guests to generate fun and excitement. 

* LANGUAGE ABILITY*

Ability to read and comprehend instructions, training manuals, short correspondence and memos.  Ability to write basic correspondence.  Ability to effectively present information in one on one and small group situations to customers and other employees of the organization.

* MATH ABILITY*

Ability to calculate figures and amounts such as commissions and percentages.  Ability to work with and apply mathematical concepts such as probability and statistical theory. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. 

CERTIFICATES AND LICENSES

At the completion of Dealer training, must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board and be CPR certified prior to transitioning to a Table Games Dealer position.

SUPERVISORY RESPONSIBILITIES

This position does not have any direct supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  The noise level in the work environment is usually loud.  Candidate may be exposed to smoke when on the casino floor.

* PHYSICAL DEMANDS*

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is

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