Shire Jobs

 Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Escanaba, Michigan! On the job training provided.  

Taking Care of our teams who take Care of our Patients

• Competitive Wages & Incentives         
• 401K 
• Volunteer Time Off  
• Sick Pay
• Health & Wellbeing Benefits
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification

• Teammate Recognition Program

   

   [POSITION SUMMARY:]{.underline}  

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.  

 DUTIES AND RESPONSIBILITIES:  

[CUSTOMER SERVICE]{.underline}  

· Provide excellent customer and patient service according to company and Optical Center standards  

· Analyze patient eyewear needs  

· Recommend specific lenses, lens coatings and frames to satisfy patient needs  

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions  

· Order and dispense eyewear accurately and professionally  

· Assist patients with proper frame repairs and adjustments  

· Show patients how to insert, remove and care for their contact lenses  

· Assist Optometrist with case histories and screenings  

[BUSINESS AND OPERATIONAL STANDARDS]{.underline}  

· Maintain a complete knowledge of third-party plans and claims  

· Explain promotions and special lens offerings to patients and customers  

· Balance accounts  

· Prepare work orders containing specific instructions for Optical Lab  

· Process medical billing information  

· Ensure proper merchandising of frame inventory