Job Information
TDS Telecommunications Corporation Broadband Technician I in Estes Park, Colorado
Broadband Technician I Job Locations
US-CO-Estes Park
ID 2024-24077
Company TDS Cable Operations
Pay Range $22.18 - $33.28 Overview
As a Broadband Technician I, you will perform basic installations, disconnects and service changes for residential and business customers. These services include, but are not limited to, video service, HSD Services, and home phone service and installation. This role performs basic troubleshooting from the tap to the customer's electronic devices (TV, DVD, Modem etc.). This position will assist with installing, splicing, repairing and maintaining aerial, buried, and/or underground fiber optic and co What's in it for you? Hours are Monday-Friday; 8-5pm MT Full Benefits Package - Beginning on first day of employment! Medical, Dental, Vision, and Life Insurance 3 Weeks Vacation and 2 Weeks Sick Time! Paid Holidays! 401k eligible after 30 days with excellent company match This position can be hired at either a Broadband Technician I (2024-24077), Broadband Technician II (2024-24078) or Broadband Technician III (2024-24079) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards. TDS Broadband Service provides cable TV, broadband internet, and phone service in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit helloTDS.com.
TDS Broadband Service is part of TDS Telecommunications LLC (TDS Telecom), headquartered in Madison, Wisconsin. Combined, the companies employ more than 3,400 people. Visit tdstelecom.com.
TDS Broadband Service and TDS Telecom are subsidiaries of Telephone and Data Systems, Inc. [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular and TDS Telecom. Visit tdsinc.com.
Responsibilities
Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; install additional outlets and install or remove equipment (i.e. converters). Perform basic installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer's equipment for reception of cable and other company services that are offered for single and multi-family. This may include burial of underground Broadband facilities utilizing different methods of placement, including excavation or hand digging for the placement of drop facilities to customer premise, streets and right of way and placement of conduit to customer premise, in streets and the right of ways as well as pulling of hardline into conduits after placement of conduits. Position may also be responsible for placement of conduit structure in new subdivision joint trench construction projects Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NEC and NESC) Perform connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, relocates, install additional outlets, and install or remove equipment (i.e. converters) Assure proper signal levels and picture quality on all television sets, and clean the premises of all debris nd material after installation is complete Monitor and record system, drop, and in-house leakage; properly record all required information on work orders, surveys, referrals, etc Promote cable, internet, and other company services; educate customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available. Clean, maintain, stock, and secure assigned vehicle and equipment. Perform other duties as requested by supervisor.
Qualifications
Required Qualifications Must have and maintain a valid driver's license Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.