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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The LIS Analyst is responsible for the comprehensive management, implementation, and optimization of the Laboratory Information System (LIS). This role supports a core laboratory and 23+ satellite locations, ensuring seamless integration and functionality across all sites. The LIS Analyst will have ongoing interaction with the organization’s IT and EHR staff to ensure effective system operations. Under minimal supervision, the LIS Analyst will oversee system building, testing, troubleshooting, and training of lab staff, ensuring the LIS meets the dynamic needs of the Clinical Laboratories and integrates effectively with other information technology systems. This is a hybrid position, combining on-site presence with remote work flexibility.

If you reside in Everett, WA, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

ESSENTIAL DUTIES & RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment.

• Day-to-Day Operations: Manage the daily operations of the Laboratory Information System (LIS), including workflow, updates, file maintenance, results, and reports. Correct errors and collaborate with staff to implement improvements. Control and maintain all data entered, ensuring accuracy and completeness

• Interface Maintenance: Maintain interfaces with reference labs, EHR, and other relevant systems. Work with reference labs’ information system support issues, include anatomic pathology services vendor

• Reporting: Prepare reports for the Laboratory and Administration on all aspects of laboratory testing, workload reporting, and financials

• Problem Solving and Proposals: Investigate, identify, and prepare proposals to solve operational problems within the clinic. Report operational issues to IT and the Administrative Lab Director as needed

• Liaison Responsibilities: Act as a liaison between the organization and the LIS vendor

• Billing Support: Work with reimbursement and the business office managers to ensure appropriate billing

• Communication: Communicate changes, policy revisions, new services, and other information to staff through written forms and meetings. Effectively communicate with employees regarding department policy and procedures related to the LIS

• Project Participation: Participate in LIS-related projects, including system upgrades, expansions, and new module implementations. Collaborate with cross-functional teams to define project scope, timelines, and deliverables. Provide technical expertise and support throughout project lifecycles to ensure successful project outcomes

• Meetings and Professional Development: Attend and participate in department meetings. Attend seminars and training sessions to maintain an appropriate level of professional competence. Participate in committees as required

• Off-Hours Support: Be prepared to work off-hours to ensure smooth operation of the LIS and provide technical support during off-hours

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate's Degree (or higher) in Medical Technology, Information Technology, Computer Science, or a related field

• 3+ years of experience working with laboratory information systems in a clinical laboratory setting

• Ability to work a hybrid schedule

Preferred Qualifications:

• Softlab, Orchard, or EPIC Beaker experience

• A background in lean methodologies, project management, or process improvement

• Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by a nationally recognized agency (e.g., ASCP, AMT, AAB)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Washington Residents Only: The hourly range for Washington residents is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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