Shire Jobs

Systems Administrator - U.S. Citizenship Required

Category: Service Desk / End User Services

Main location: United States, Virginia, Fairfax

Position ID: J0724-0070

Employment Type: Full Time

Position Description:

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success. CGI is one of the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Federal Member, you have the opportunity to be a shareholder at CGI and join a family of 90,000 members strong.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company, we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

CGI Federal is seeking a Systems Administrator.

This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable. You will be required to be in our Fairfax, VA office two days per week.

Your future duties and responsibilities:

• Install, configure and maintain server hardware and software

• Install/upgrade hardware components into servers

• Monitor server performance and optimize server resources

• Troubleshoot and resolve server issues in a timely manner

• Implement and maintain server security measures, including firewalls and user access controls

• Collaborate with other IT teams to ensure server integration and compatibility

• Document and maintain server configurations, procedures and troubleshooting guides

• Provide technical support and assistance to end-users

• Stay up to date with the latest server technologies and industry trends

• Benchmark, analyze, report on and make recommendations for the improvement and growth of systems and virtual infrastructure

• Actively monitor ticketing systems and email for new support inquiries and requests. Respond to issues in a timely manner, communicate necessary information to relevant support teams and impacted staff and document resolution

• Strong data gathering and reporting skills to support ad-hoc data requests

• Possesses the knowledge and experience in troubleshooting production systems issues and act as an escalation point for other members

• Provide on-call support on a rotational basis and as required when issues arise

• Provide monthly maintenance to servers on a rotational basis as required

• Assist in the automation of currently manual repetitive tasks

• Complies with and enforces standard company policies and procedures

Required qualifications to be successful in this role:

• Due to the nature of the contract requirements, US citizenship and successful passing of CGI background check is required prior to beginning work. In addition, candidates must have the ability to obtain and maintain a DHS CISA EOD/Public Trust clearance

• 3-5 years of experience supporting and maintaining IT products, services, and solutions

• Extensive experience in a Microsoft Windows Active Directory based enterprise environment

• Experience in a MS O365 environment

• Experience in a largely virtualized environment

• Familiarity with server hardware components and configuration

• Knowledge of networking protocols and concepts

• Familiarity with server monitoring tools

• Excellent problem-solving and troubleshooting skills

• Working admirative knowledge of several core Microsoft applications (Active Directory, DNS, DHCP, Exchange, SharePoint)

• Experience with PowerShell scripting in a production environment

Desired qualifications/non-essential skills required:

• Experience with compliance standards and security best practices (ITILv3, NIST guidelines, CIS benchmarks, DISA STIGs, etc.) is a plus but not required

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $76,300.00 - $185,800.00.

#CGIFederalJob

#LI-MC3

#DHSCareers

Skills:

• English

• Incident Management

• Storage & Back-up

• System Administration

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.