Job Information
Sullivan Tire & Auto Service Automotive Technician in Fairhaven, Massachusetts
Description Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer?s vehicles while delivering the highest quality and customer satisfaction. Responsibilities: Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires. Properly perform lube/oil/filter changes on domestic and foreign cars. Properly perform and document vehicle safety inspections. Perform unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups utilizing automotive tools, equipment, and software (i.e., VAST, Automotive PC programs). Produce accurate repair estimates on customer vehicles. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Properly adhere to safety and environmental standards, including maintaining a neat and clean work area by properly disposing of all waste products. Communicate with customers and sales staff in understandable terms about the repairs needed to the vehicle and the value of the repairs. Adheres to internal controls, policies, and procedures. Assume other responsibilities as needed. Requirements: Education/Experience: High school diploma or equivalent. A technical degree is a plus! Minimum of 1 year of experience with 1-3 ASE certifications. A valid Driver?s License is required. Skills/Knowledge: Customer service focus in a retail environment Ability to lift 40-50 lbs. Basic conflict resolution skills Solid understanding of the automotive tire and auto service industry Basic understanding of VAST and automotive PC programs. Basic math skills to produce accurate repair estimates. Ability to multi-task in a fast-paced environment Team player Benefits: Health Insurance- including Medical, Vision, and Dental Life and Disability Insurance Paid Holidays, Personal Time, and Vacation Time Discounted Services Employee Owned! Employee Stock Ownership Plan Flexible Spending 401(k) with Company Match Tuition Reimbursement