Job Information
Morrisville Sweeping, Inc. Dispatch - Support - DF23856 in Fairless Hills, Pennsylvania
Dispatch - Support - DF23856
DESCRIPTION/RESPONSIBILITIES: JOB SUMMARY: The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.
JOB LOCATION: 10 Kresge Road, Fairless Hills, PA 19030
HOURS/SHIFT: 9:00am to 6:00 pm Mon-Fri & every other Saturday 6am-Noon
Job Responsibilities: * Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements. * Daily review of work orders to coordinate resource deployment. * Monitor driver daily logs for errors or violations of company procedures. * Monitoring drivers' working hours and equipment availability. * Monitor driver progress, processing orders and managing driver concerns. * Answer phones and dispatch instructions when drivers need assistance. * Review previous day /weeks' services completed to validate delivery. * Work with billing to ensure record of services back-up for invoice creation/generation. * Use of computer software and excel for efficient routing, scheduling and verification. * Maintain awareness of weather of all your drivers' locations to flag potential issues. * Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job. * Maintain all records. * Use good judgement in decision-making and escalate issues as appropriate. * Other duties as assigned. * This job description is not intended to be an all-inclusive list of job duties. Other duties may be assigned as necessary or required by business needs.
Job Requirements: * High school diploma or equivalent. * 3-5 previous experience as dispatch or scheduler experience preferably in the transportation industry. * Excellent communication skills and a strong command of the English language to ensure drivers understand their instructions. * Excellent time-management skills. * Ability to work in high-pressure situations and fast-paced environments. * Strong organizational abilities are required. * Operate computer, keyboard, and phone. * Ability to sit for extended periods. * Military Friendly - Veterans and their Spouses encouraged to apply.
Benefits of Joining SCA: * Full benefit package including Medical, Dental, Vision, and 401(k) * Company paid life insurance * Various voluntary benefits like -- short-term/long-term disability, accident insurance, critical illness insurance, and additional life insurance * Paid vacation time & holidays * Competitive compensation * Career advancement opportunity * Weekly pay on Friday's if hourly status * On Demand Pay (through Ceridian: Dayforce) -- Get paid as you earn!
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity