Shire Jobs

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. ?The Heart of Our Community? provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 Hours Per Week) Medical Patient Service Representative that enjoys working with culturally diverse children and families in providing comprehensive patient care. Medical Patient Service Representative Summary This position is responsible for registering existing and new patients according to policies and procedures that facilitate patient flow, patient information, co-payment collection, insurance verification; provide reception, patient registration and Medical Records services that support the operation of the health center; answer incoming phone calls utilizing Health Center policies to solve patient issues and directing calls as needed. Schedule Mon, Tues, Wed, Fri: 8:30 am ? 5:00 pm Thurs: 9:30 am ? 6:00 pm Required Qualifications 1. Must submit a CORI release form and demonstrate proof of being free from disqualifying information. 2. Strong computer knowledge. 3. Excellent verbal and written communication skills. 4. Extraordinary customer service skills. 5. Ability to handle confidential information in a professional manner and in accordance with HIPAA guidelines. 6. Ability to use multiple telephone lines. 7. Must have a minimum of a High School Diploma or equivalent. 8. Health Information, Medical Office or Medical Secretary preferred. 9. Experience working with Electronic Medical Records preferred. 10. Experience working in a healthcare environment within Reception or Registration is a strong plus. 11. Bilingual skills (English, Spanish/Portuguese) preferred