Job Information
Cayuse Holdings Operations Analyst in Falls Church, Virginia
Overview
Cayuse Technologies, LLC is a Small Business Administration (SBA) Tribal 8(a) certified technology and government solutions provider. Founded in 2006, our past performance spans both private and public sectors, providing innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes.
Primary Focus
The Joint Operations Center supports two primary directorates, the AD-CS Directorate and the Assistant Director (AD), Healthcare Operations (HCO) Directorate and ultimately the Director, Defense Health Agency. This is accomplished through staff integration, knowledge management, crisis response coordination, and Combat Support Agency (CSA) mission implementation. The JOC serves as the focal point of information flow into DHA from external commands then disseminated throughout the organization, down to the markets and back up to various higher headquarters. The DHA JOC is the centerpiece for planning, coordination, and synchronization of daily operations in relation to combat medical support to the military departments and combatant commands, as well as healthcare operations within military treatment facilities (MTF) providing synergy for effective and efficient mission accomplishment in support of the DHA, Joint Staff (JS), Combatant Commands (CCMDs), Services and the Military Health System (MHS) enterprise. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
Responsibilities
JOC Execution Support
Support JOC staff with day-to-day requirements.
Coordinate training as required and/or directed.
Offer quality and timely communications in response to incoming correspondence, inquiries, and other actions.
Coordinate DHA responses during a planned event or actual contingency.
Provide assistance and support to the Crisis Action Team Chief as outlined in DHA, AI-096, “Crisis Action Team.”
Support all planning efforts established by the JOC staff across all other DHA Directorates.
Acknowledge receipt via email and pass all taskers routed from and the JOC to the appropriate Action Officer at outside entities.
Input tasking’s and RFIs into JOC tasker tracker.
Assist the JOC with providing a strategic platform that delivers and encourages collaboration and increased sharing with AD-CS across all DHA Directorates.
Provide timely information to JOC Staff and leadership of all man-made or natural events that may severely impact the mission.
Administer the collection, analysis, and brief development (as necessary) of Director’s Critical Information Requirements to JOC staff and leadership.
Manage the Operations Division group email account.
Collect and organize weekly Directorate slides for the ADUB brief.
Draft DHA Situational Reports as conditions develop.
JOC Operational Planning Support
Enhance DHAs ability to support CCDRs, OSD, and Services via the compiling of health information and guidance necessary to expedite contingency response efforts.
Help synchronize strategic and tactical actions concerning operational tasking’s in support of DHA, AD-CS, and DAD-HCO to ensure overall staff coordination.
Participate in Joint Planning Groups as required.
Assist in co-defining the approaches, processes, and tools needed to manage information across the JOC and DHA staff to support the Director’s decision-making process.
Work with staff to enhance knowledge sharing, management and coordination of effort within DHA.
Help solidify relationships with CCDRs, Services, JS, Joint Forces Headquarters, Joint Planning and Execution Group and DAD NCR.
JOC Analytical Support
Create reports for submission to DHA CoS, AD-CS and DAD-HCO for visibility of all correspondence being tracked.
Collect, analyze and submit data captured within the JOC for dissemination within DHA, AD-CS and DAD HCO.
JOC Customer Support
Answer customer questions, help resolve problems, process orders, prepare general correspondence, handle changes in DHA policies and compile reports for senior leaders.
Other duties as assigned.
Qualifications
Minimum Qualifications:
Bachelor’s Degree in a related discipline, or a combination of education, technical training, and equivalent experience.
Must have a minimum of three (3) years of related experience, with at least one (1) year of specialized operations center experience.
Active Secret Security Clearance
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills:
Must possess problem-solving skills.
Broad expertise in research, analysis, and writing skills.
Ability to read, comprehend, and assess a vast amount of highly technical information in a time-constrained environment.
Exceptional communication skills, both oral and written
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Ability to use logical and creative thought processes
Must be a Self-starter, that can work independently and as part of a team.
Reports to: Operations Team Lead
Working Conditions
Professional office environment.
Must be physically and mentally able to perform duties while standing for extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Affirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer .
Pay Range
USD $100,000.00 - USD $105,000.00 /Yr.
Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1714/operations-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834356743)
Location US-VA-Falls Church
ID 102623
Category Operations
Position Type Full-Time Salary Exempt
Remote No
Clearance Required Secret