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Cutsforth, Inc. Account Manager in Ferndale, Washington

[Role Information:]{.underline}

  • Job Title: Account Manager
  • Work Location: Fully remote position, home office
  • Employment Type: Full-time
  • Employment Status: Exempt, salaried

*Alignment with Corporate Values: *All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth's Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.

[Compensation:]{.underline}

  • Annual base salary of $110,000 to $130,000
  • On target total compensation of $200,000 based on $4MM target annual sales goal

*Role Overview: *The Account Manager is responsible for delivering revenue growth from a portfolio of accounts in line with company goals. They will coordinate Cutsforth resources to uncover customer needs, align these needs with Cutsforth solutions, and close revenue by solving the customer's needs. The Account Manager is able to maintain a pipeline of business and provide accurate forecasting to the organization.

[Key Responsibilities:]{.underline}

  • Develop positive relationships in multiple areas of the customer organization.
  • Uncover customer needs in line with Cutsforth solutions by executing sales tactics and account planning.
  • Maintain contact with clients, answer questions, resolve conflicts, and provide solutions to issues that arise.
  • Coordinate Cutsforth resources to ensure customer success and sustain revenue growth
  • Stay up to date on industry and market trends impacting the target accounts.
  • Sustain multiple quarters of sales pipeline at all times, with the ability to provide a forecast with certainty to leadership.
  • Able to develop relationships and coordinate with partner companies to meet the customers' needs.
  • May attend trade shows and conferences.
  • Provide feedback to the organization on products, services, and internal processes based on experience with customers.
  • Keep the CRM pipeline and account information up to date in line with company goals and expectations.

[Required Qualifications:]{.underline}

  • Minimum 5 years' experience in direct technical sales, account management, or project management.
  • Excellent computer skills, including MS Office (Excel, PowerPoint, and Word)
  • Significant experience with CRM tools (ex: Salesforce)
  • Comfortable working in a commission-based compensation plan
  • Experience working with a cross-functional team

[Preferred Qualifications:]{.underline}

  • Bachelor's degree in engineering or business
  • Experience in related industrial fields such as power generation, pulp/paper, chemical plants, water/wastewater, oil/gas, metals/mining
  • Proficient at navigating LinkedIn and other similar tools
  • Experience working remotely and managing a sales pipeline

[Other Qualifications:]{.underline}

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