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Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

You will be part of a vital team responsible for the ongoing support and maintenance of network infrastructure primarily consisting of Cisco and Aruba network devices, including routers, switches, and wireless access points. This position's primary role is to install, operate and maintain network devices and to mitigate network outages and performance issues. This team is first to take appropriate action to resolve network and system problems as they appear. We detect, analyze, and resolve network LAN/WAN and transmission system problems while minimizing impact on the business. We differentiate between primary and secondary network failures. Based on the severity or type of event, we identify and engage additional resources as required. We are responsible for remotely supporting installation of various IT hardware equipment and bringing systems "on-line". This role is part of a team that is required to support client infrastructure 24x7x365 and adhere to SLA requirements for responsiveness and resolution times.

Key Responsibilities:

• Configure, install, and troubleshoot various network devices and services (e.g., routers, switches, wireless, voice, DNS, DCHP, NAC) across multiple client sites.

• Manage and resolve issues related to Cisco/Aruba switches and wireless access devices.

• Monitor performance and ensure system availability and reliability. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Perform network maintenance and system upgrades.

• Liaise with vendors and other IT personnel for problem resolution.

• Ensure strict adherence to SLA requirements for responsiveness and resolution.

• Utilize Network Management systems and tools for monitoring and troubleshooting.

• Participate in an on-call rotation and respond to emergency network issues.

Basic Qualifications:

• Minimum 3 years of experience in configurations, installs, and troubleshooting various network devices and services e.g., routers, switches, wireless, voice, DNS, DCHP, NAC across multiple client sites.

• Minimum 3 years of experience in managing and resolving issues related to Cisco Aruba switches and wireless access devices. Monitor performance and ensure system availability and reliability

• High School Diploma or GED

Preferred Qualifications:

• CCNA

• Cisco Certified Network Associate

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Hourly Salary Range

California $51.44/HR - 61.44/HR

Colorado $51.44/HR - 61.44/HR

District of Columbia $51.44/HR - 61.44/HR

New York $51.44/HR - 61.44/HR

Maryland $51.44/HR - 61.44/HR

Washington $51.44/HR - 61.44/HR

#LI-NA

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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