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WTW Client Services Specialist in Floriana, Malta

The Role

CLIENT SERVICE SPECIALIST

An exciting opportunity has become available for a Client Services Specialist with a focus on Accounting to join our Malta based captive management team. This is a fantastic opportunity for the right candidate to contribute to growth in an international risk and insurance environment as part of the Willis Towers Watson Group.

Principal Duties/Responsibilities

  • Overall responsibility for management of a portfolio of (re)insurance companies.

  • Responsible for ensuring that client companies under management comply with Malta Financial Services Authority regulations and filing requirements together with Solvency II legislation and guidelines

  • Maintaining an on-going relationship with assigned clients and gaining an understanding of the clients’ business and industry.

  • Responsible for processing bordereau, financial and management information for our clients to facilitate effective decision making.

  • Account Management for specific clients:

  • Review and/or preparation of Management Accounts, and any other ad hoc reports and budgets, forecasts etc. in a format prescribed by our clients.

  • Preparation and timely filing of all regulatory and statistical reporting requirements including SCR calculations, QRT submissions and coordination of the annual ORSA.

  • Preparation of client companies’ year-end financial statements and liaising with external auditors.

  • Monitoring and ensuring that each company complies with Malta Companies Act.

  • Liaising with tax advisors, auditors, banks to ensure clients are in compliance with all relevant tax heads.

  • Cooperate and liaise with the Head of Functions: Risk, Compliance, Actuarial and Internal Audit.

  • Cash management and reconciliation in accordance with instructions provided by the Board, including liaison with the company’s banks and investment managers and the production of appropriate reports.

  • Liaise with client service team to coordinate client board meetings.

  • Client entertainment as part of regular Board visits, as required.

  • Overall responsibility for organising and attendance of client board meetings including preparation and presentation of material.

Key Skills and Competencies

  • Mandatory: Hold a professional Accounting Qualification (ACCA etc.)

  • Mandatory: 2-3 years+ post-qualification experience

  • Mandatory: Be a strong financial accountant with good knowledge of international accounting standards

  • Advantageous: Have experience of Malta Regulatory environment, including Solvency II regime

  • Advantageous: Have experience of (re)insurance accounting preparation

  • Advantageous: Knowledge of the insurance industry, including captive insurance

  • Advantageous: Knowledge and experience in IFRS 17

  • Excellent oral/written communication skills

  • Professional outlook

  • Team player

  • Positive attitude

  • Confident

  • Organised

  • Ability to work independently and within a team

  • Ability to work to tight deadlines, producing high quality deliverables

We are committed to equal employment opportunities at Willis Towers Watson.

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